All reviews

Rating Breakdown

  • 5
    92% (1,136 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 92% (1,105)
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5 / 5 Share

March 10, 2026

Issue was with Spotify not the actual app but Steve still managed to assist and fix quickly for me. Thanks again.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

great support. thx a lot

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

18 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

I am absolutely loving this app! It has allowed me to create such beautiful mega menus for my store. The best part is that it requires absolutely no coding skills, making it super easy and approachable for beginners. On top of that, their customer support is incredibly fast and friendly. Today, I ran into an issue that I just couldn't fix on my own. I reached out to the support team, and Helen stepped in and resolved the problem amazingly fast with so much kindness! Thanks to Helen, my issue was fixed in no time. I truly felt like I was being taken care of with such meticulous attention to detail. Her exceptional support gives me complete confidence to keep trusting and using this app for my business, knowing they have my back if anything goes wrong. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I love it! Thankyou for your fast support Annie

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Always very quick to respond and help out if i have a question or a concern.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

we've been using globo for awhile now and have very rarely had issues so it's been great for the most part. We did have a small problem that was a shopify issue and Steven helped super quickly <3

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

GLOBO Mega Menu is a great app, and I have experienced excellent, speedy help implementing it in a new theme. I highly recommend!!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2026

Excellent menu. Ran into a minor issue which wasn’t actually due to the app at all, it was to do with a Shopify bug, but Helen was able to help with the issue on their server side. 10/10 recommend this app

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

thanks to Helen for the support Using the free version of the app since quite a few month. Its doing a job

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

User friendly app, also thanks to Sarah for fast support!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

I had an issue deleting an item when creating my first mega menu. Annie provided excellent support, responded within minutes and solved the problem. Thank you, highly recommended

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2026

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2026

This menu app is very easy to use and accomplished making a more robust navigation menu for our website. When a minor issue arose, support was very quick to fix the problem, even being in different time zones. Would highly recommend this app.

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

March 6, 2026

Helen's assistance was great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

The interface looked great until I encountered an issue on Shopify's end. Helen was super helpful in answering my questions and resolving my issues for me, thank you so much!:)

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Love the app and the team are super speedy to help with any issues, I spoke with Sarah today and she had our problem solved within the hour!

Store

FroPro

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

works good, fast assistance too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Annie was great! While there was some update issues, she helped me delete items I needed gone asap! Thanks you.

Using app

About 1 year

Total reviews

2

Average rating

5.0