All reviews

Rating Breakdown

  • 5
    93% (938 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (923)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2023

Works well on all Apple devices. Customer service is excellent and very responsive. Sarah is very cordial.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Thank you Sarah Nguyen for the fast and urgent response time and getting my issues fixed with my navigation bar in a timely manner.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Amazing customer service - super responsive + easy resolution. We love working with Globo Mega Navigation!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2023

I am thoroughly impressed with the service I received from the team at Globo Mega Menu. Their commitment to ensuring a seamless experience was truly remarkable. From start to finish, their attentiveness and keen eye for detail were evident in every interaction. Not only did they provide a top-notch product with their Mega Menu app, but they also went above and beyond in assisting me with any questions I had. Their responsiveness and willingness to guide me through every step were invaluable. It's rare to come across such a dedicated team that genuinely cares about their customers' satisfaction. I wholeheartedly recommend Globo Mega Menu to anyone seeking a reliable app coupled with exceptional service. Thank you for making my experience so positive and enjoyable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Great App with great customer service. I had an issue with out menu and support had it fixed right away.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Timely and proactive customer support on solving technical issues for us. Recommend for those who don't have a technical background and are looking for a user-friendly plugin for your store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Awesome app! Easy to use. They have a Great support team who helped me resolve the issue very quickly. Cheers!

Store

Happilo

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Easy to use with flexible menu design options and very responsive support team who helped to get my menu showing correctly on my store within hours of my request.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Tanto el equipo técnico como Sarah me han atendido estupendamente, me han solucionado el problema que tenía de forma eficaz y rápida. Estoy muy contenta por la atención, amabilidad y solución rápida.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Very useful app! I recommend this if you want a menu more than 3 layers down. Thank you very much for the help!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

The application is very convenient and the support team works great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Even though the menu was already very easy to configure, we encountered two individual challenges that were solved immediately after a short consultation with the support team. Once directly after installation and once a little later. I must therefore emphasize the great support and can highly recommend the menu.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

This app is very good, especially when you consider that there's a free option. The customer service team, especially Sarah, were extremely helpful, friendly, and always responded quickly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

The support from the CS and DEV teams has been very responsive. We had some issues with the app working correctly on our theme. The issues were resolved promptly.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2023

Look, my review is entirely about the customer service team. Seriously, their customer service team is absolutely phenomenal. The app wasn't showing on my website, so I messaged them on the weekend, expecting a reply on the next business day, but nope, they literally replied right away and solved the problem throughout the weekend, constantly remaining in touch with me. S+ customer service.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 6, 2023

I had some issues with switching between themes while maintaining the globe mega menu functions. We exchanged several emails and they always supported me and solved all the problems I was having with the live app. Super kind and efficient.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

The app is great and quite easy to use and implement, but what is even better is the customer service. Very professional, very quick, solved all my problems, usually within the same day, or the day after. I highly recommend them!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

The customer service provided by Sarah Nguyen was fantastic. I think that's the fastest and most effective digital customer service I've ever received! I am very pleased with my experience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Excellent and quick support. Good application with a lot of good features. I recommend this app 100% !

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent support from their team. Diligent and responsive - fixed an issue for me with no hassle. Thanks guys.

Using app

25 days

Total reviews

1

Average rating

5.0