All reviews

Rating Breakdown

  • 5
    91% (1,218 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 92% (1,189)
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5 / 5 Share

April 17, 2026

Helen helped solve my issue with some dedicated CSS. Much appreciated.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2026

Helen was a great help!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2026

wonderful support - diligent and solved issue very quickly thank you Helen

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Steven Nice service, great person !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

I'm currently using the free app, it is quite simple to use and works well. I did require some assistance, but the chat team (Steven) was quick to help.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 12, 2026

Simple to use, no complaints... Makes load a bit heavy but there are many other factors to consider so can't lay my hat squarely on that. Use it on many builds...

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 10, 2026

Absolutely best support ever.. Helen was so quick and helpfulk, outstanding support, highly recommended. Love this app and our mega menu now

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

Большое спасибо консультанту Annieза оказанную помощь и быстрый ответ

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

Steven was a great help with my query. A little bit technical so needed some professional help with the set up. The app works perfectly as it should. Would recommend this to anyone wanting to make there menu on shopify not look like the (standard) one you get in the box as such!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

New to Shopify, and Globo has been easy to use, and if you have any issues or questions, support is really helpful, especially Steven. He was quick and explained everything well plus helped me out with a separate coding issue. Would definitely recommend this app!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

The app is great! It is so easy to use and is much better than the free navigation menu you get with Shopify as standard, due to the extra features. If anything goes wrong (which is rare) it gets fixed very quickly. We had great support from Helen, so thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2026

Annie did an amazing job helping me with building my menu she is great, i highly reccomend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Annie was great and solved my problem right away!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

This software is very user-friendly and easy to operate. Moreover, the customer service is excellent. In particular, the customer service representative Helen was very patient in answering my questions that I didn't understand. This software is worth recommending.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2026

Really helpful team with quick responses!

Store

Muddora

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Helen provided amazing support. We had a small feedback and it has been completed very fast.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2026

This is really useful and Helen is very kind and patient :)

Store

NBSKIN

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

"I had a fantastic experience with the Globo Mega Menu App, thanks to Helen. She provided exceptional support, answering all my questions promptly and helping me set up the menu exactly how I wanted. It’s rare to find such dedicated and patient customer service. The app itself works perfectly and looks great on my store. 5 stars!"

Store

Shefs

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great app, you can really build whatever you want. Special thanks to Annie for the guidance

Using app

16 minutes

Total reviews

1

Average rating

5.0