All reviews

Rating Breakdown

  • 5
    92% (1,042 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,018)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

Fantastic app. I couldn't get the menu to correctly install on my site due to the way my theme code was set up. I reached out to the support team and the team got back to me and fixed the issue on the same day. The app allows for a lot of customisation on the menu, and the support team are very fast and supportive.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

I loved the helpful assistance and quick response time to help with any issues that I've had. Sarah Nguyen was extremely helpful, patient and kind. She reached out and continues to check in to see how my menu is coming along. I LOVE the help and support.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Easy app to edit and set up. The customer support is always quick and any issues are resolved seamlessly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

their support is always so helpful and responsive! they helped me make my menu look exactly how i wanted

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

July 31, 2022

Excellent app and even better support. Highly recommended! Works perfectly. Couldn't be happier. 10/10

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 31, 2022

I had a great experience with the Helpdesk support. I don't think the menu builder is 100% intuitive and there were some bugs I couldn't figure out on my own (especially as a free user). The Helpdesk guys were more than willing to exchange 10+ emails with me to get the outcome I wanted! So even if the product is great but the tools are not 100% awesome their Helpdesk is more than willing to get you to where you want to be!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

The app is good but the support is great! I asked for several changes after installing it and they helped me with everything, with patience and quick. Strongly recommend it.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Update: I cant say more about this company. They are so helpful. They reply immediately and the app is perfect for my store. Update: Sarah is just awesome. Ran into a glitch I couldn't fix and the support was incredible. I love this App. We wanted the shopping experience to be easier to navigate, and to allow the user to be able to find exactly what they are looking for. Globo and the Mega Menu achieved exactly what we wanted and when we had a question about changing something, Sarah and Globo were able to help us promptly and efficiently.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2022

In our shop we needed a very developed menu that went beyond the screen length, they were the only ones to solve this problem.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Semplice da configurare e molto utile, anche nel caso di menù multilingua. Assistenza puntuale ed efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

I love the customizability of the menus you can create with this app. Seemed pretty easy to get up and running, and the only minor issue I had was handled by the customer service team right away.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Great app, works really well. A couple adjustments were needed to get this working the way we wanted to that I couldn't accomplish with the app settings and the support team helped me implement what we were looking to achieve very promptly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Using this APP since I have started my store at Shopify. Never disappointed. They have free version as I have used for many months but trust me paid one has more amazing features. Team always replied my queries very and resolved all issues very efficiently and quickly. They helped me beyond the expectation. I have tried some other companies as but they help you like computer but Globo Mega Menu team not like them. Very satisfied with quality of work. Special thanks to 'Sarah" for you amazing support. Keep it up guys.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 28, 2022

Great app! Our navigation and drop down menu is so much better now. The support is also the best! Many thanks!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2022

Splendid customer support by Sarah. We have been using this app for a while, and we highly recommended it!

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 31, 2022

Applicazione fantastica, estremamente customizzabile e semplice da usare, assistenza clienti ottima, davvero consigliata!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2022

Literally the best customer support and service we have ever received when dealing with a 3rd party Shopify app. The customization possibilities they offer is well beyond what you get with any Shopify theme and it's super easy to use. Don't look anywhere else for a menu app. This one is the best! Thank you to everyone at the Globo team!

Using app

28 days

Total reviews

5

Average rating

3.2

5 / 5 Share

May 25, 2022

Globo Mega Menu customer service is absolutely incredible! Everyone is so kind, helpful, and dependable. Nothing but 5 stars for this app and the people that work for it.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2022

Fast support and reliable app. Thanks for this great opportunity. The menu can be customized totally and easily.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

App looks great on the store, and easy to setup and integrate. Customer service wouldn't have been more helpful or quicker in their response. Would highly recommend.

Using app

7 days

Total reviews

15

Average rating

4.7