All reviews

Rating Breakdown

  • 5
    91% (1,221 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 92% (1,192)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2022

I had a great experience with the Helpdesk support. I don't think the menu builder is 100% intuitive and there were some bugs I couldn't figure out on my own (especially as a free user). The Helpdesk guys were more than willing to exchange 10+ emails with me to get the outcome I wanted! So even if the product is great but the tools are not 100% awesome their Helpdesk is more than willing to get you to where you want to be!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

The app is good but the support is great! I asked for several changes after installing it and they helped me with everything, with patience and quick. Strongly recommend it.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Update: I cant say more about this company. They are so helpful. They reply immediately and the app is perfect for my store. Update: Sarah is just awesome. Ran into a glitch I couldn't fix and the support was incredible. I love this App. We wanted the shopping experience to be easier to navigate, and to allow the user to be able to find exactly what they are looking for. Globo and the Mega Menu achieved exactly what we wanted and when we had a question about changing something, Sarah and Globo were able to help us promptly and efficiently.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2022

In our shop we needed a very developed menu that went beyond the screen length, they were the only ones to solve this problem.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Semplice da configurare e molto utile, anche nel caso di menù multilingua. Assistenza puntuale ed efficace.

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

July 14, 2022

Really difficult to use, you basically have to re-theme the entire menu bar to get it close to your site. Not as intuitive or easy to use as something like Buddha. What really annoyed me is that there is no free trial of the Pro, so I wasted $10 for the privilege of trialing this app.

Using app

22 minutes

Total reviews

32

Average rating

4.3

5 / 5 Share

July 7, 2022

I love the customizability of the menus you can create with this app. Seemed pretty easy to get up and running, and the only minor issue I had was handled by the customer service team right away.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Great app, works really well. A couple adjustments were needed to get this working the way we wanted to that I couldn't accomplish with the app settings and the support team helped me implement what we were looking to achieve very promptly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Using this APP since I have started my store at Shopify. Never disappointed. They have free version as I have used for many months but trust me paid one has more amazing features. Team always replied my queries very and resolved all issues very efficiently and quickly. They helped me beyond the expectation. I have tried some other companies as but they help you like computer but Globo Mega Menu team not like them. Very satisfied with quality of work. Special thanks to 'Sarah" for you amazing support. Keep it up guys.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 28, 2022

Great app! Our navigation and drop down menu is so much better now. The support is also the best! Many thanks!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2022

Splendid customer support by Sarah. We have been using this app for a while, and we highly recommended it!

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 31, 2022

Applicazione fantastica, estremamente customizzabile e semplice da usare, assistenza clienti ottima, davvero consigliata!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2022

Literally the best customer support and service we have ever received when dealing with a 3rd party Shopify app. The customization possibilities they offer is well beyond what you get with any Shopify theme and it's super easy to use. Don't look anywhere else for a menu app. This one is the best! Thank you to everyone at the Globo team!

Using app

28 days

Total reviews

5

Average rating

3.2

5 / 5 Share

May 25, 2022

Globo Mega Menu customer service is absolutely incredible! Everyone is so kind, helpful, and dependable. Nothing but 5 stars for this app and the people that work for it.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2022

Fast support and reliable app. Thanks for this great opportunity. The menu can be customized totally and easily.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

App looks great on the store, and easy to setup and integrate. Customer service wouldn't have been more helpful or quicker in their response. Would highly recommend.

Using app

7 days

Total reviews

15

Average rating

4.7

5 / 5 Share

May 2, 2022

Ik gebruik deze app voor het maken van Menu's op mijn dropship website. Omdat ik een store met veel producten maak is het erg belangrijk dat mijn klanten makkelijk en overzichtelijk de weg vinden. Ik heb meerdere app's geprobeerd en met name de support uitgetest. Deze app is toch wel de winnaar, ik liep tegen een paar problemen aan maar er wordt bijna instant gereageerd op de mails! Een aanrader!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2022

Excellente application qui répond parfaitement à nos besoins, complètement personnalisable, mais surtout un support exceptionnel et rapide lorsqu'on a un soucis !

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

Great app. Support team are very fast to jump on any problems that may occur in setup. Will definitely recommend.

Store

Ethos

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 21, 2022

Sarah offered excellent customer service, in no time they took care of our issue. Appreciate the great work and the app.

Using app

About 3 years

Total reviews

8

Average rating

4.9