All reviews

Rating Breakdown

  • 5
    91% (1,222 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 92% (1,192)
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5 / 5 Share

Sept. 15, 2021

This app gives you so much more freedom with your menu than out of the box. It's super easy to use & very friendly. The support is out of the world! My favourite feature has to be the fact you can export the nav! As someone that has multiple stores the feature is great!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

My experience using this app has been great. This is a must-have app for every store. The customer support is awesome, always willing to help.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

In terms of function, this Mega menu app is easy to setup and does what you need. We are still setting it up and have had some issues but customer support is great and have helped us resolve every detail so far. Hopefully the app keeps growing to improve the cosmetics and other personalization features. I will come back once its all setup to see if I elevate my score. UPDATE We are about to go live with our website and the service that we have gotten from GLOBO team has been second to none. Unexpected to be honest based on other experiences. Globo customer service and dev team took care of all requests in less than 24 hrs even when it seamed to be a completely personalized asking. I'm sure the app will only get better. For anyone questioning whether to go with this or not, try this app out, you won't regret it!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I have been using this app for over a year and it works perfectly and the support is very fast and responsivec

Using app

Almost 2 years

Total reviews

10

Average rating

4.9

2 / 5 Share

Aug. 23, 2021

The app works fine but the interface is filled with intrusive ads for the developer's other apps and it does not look or feel professional.

Using app

35 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 12, 2021

This is a fantastic app and the support has been really good, (thanks Sarah) Highly recommended for anyone looking for a mega menu with plenty of layout options.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2021

I've been using this app for quite a long time, and I love the way it looks. Easy to use, easy to customize, has a lot of options, and works with my store even though I have A LOT of subcategories and items. Great app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

I've been using the Mega Menu for a few months and really appreciate the versatility it offers. Had a question about reordering the items in the menu and the support query was answered in a matter of a few hours and even with a helpful explainer video. Excellent product and top support. Thank you.

Using app

4 months

Total reviews

20

Average rating

4.6

5 / 5 Share

July 24, 2021

Great app with great support! The app is intuitive to use and the options are good. The customer support is responsive and helpful!

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 20, 2021

It's terrible- doesn't save your work. No undo button. Things changed on me even when I saved them. I had to redo my menus 3 times b/c some how my sub menus were dragged out and I couldn't drag them back.

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 13, 2021

Request a fix to a couple of problems and the developer fixed them within a few hours. I am very pleased with the service.

Using app

7 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 13, 2021

Amazing app and easy to use. Shout out to the support team for their amazing effort to help me out.

Store

GPurely

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

Amazing App, helped me with so much. They went above and beyond with fixing an issue I had with my website, and made everything work.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2021

Very helpful service - the team went above and beyond to help us set this up and no problem was too big. Highly recommend

Store

Equipo

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2021

I used this app to create an amazing looking menu for my website! I came across some problems, which I couldn't solve alone and Globo's customer service (Sarah) and development team were so friendly & helpful. Solved 3 of the issues I couldn't by myself within a day or so! Genuinely can only recommend this app. :)

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

June 17, 2021

The app is easy to use and the customer support has been excellent! The navigation looks nice on our store, since we were able to customize it the way we wanted.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 10, 2021

very good. very effective. very useful. we love it and we will use same for our upcoming websites in the future! The colours and possibilities are very good.

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 8, 2021

Updated review: shortly after I posted a negative review because of a lack of customer support, their team reached out and helped us investigate the issue. Unfortunately, an update impacted our legacy account and because we were on a free version, they didn't seem to bother updating older versions. Ultimately though, we got the issue resolved and Sarah from support was awesome. Keeping one star back because I wish they would have notified that the update was going to happen. A recent upgrade to the app made our menu stop expanding on hover. No access to support -- I would not recommend.

Using app

Over 1 year

Total reviews

10

Average rating

4.4

5 / 5 Share

June 7, 2021

The app works fine, it's easy and intuitive. We had one issue with the app but the support team was really helpful and take care of it.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2021

The support team is top notch, they solve my problems fast and they are tech savvy. I strongly recommend this app to other business

Using app

4 days

Total reviews

7

Average rating

5.0