Globo Mega Menu, Navigation

The app works pretty well and overall I'm satisfy with it. Recently there was an issue on my store after updating the Shopify theme and the support team worked very well. Big thanks to Steven who followed me during the troubleshooting and shared all the useful information and explanations.

I've been using Mega Menu by Globo for a year. It gives me much more flexiblity than my theme's menu and the one time I hit a wall with configuring the menu the support team was on top of it and had my menu looking perfect in a matter of minutes.

Helen is good!

Great app with Great Support

Despite encountering some problems, the customer service responded promptly and obtained quick solutions.

Helen was very helpful and quick to reply. Thank you :)

Great, the staff resolved the issue promptly.

I've been through several menu apps trying to find one that has all the features I need. Finally found it!

Steven's support was offered instantaneously and resolved all my questions right away - impressed.

ヘレンさんの対応が素晴らしかったです！

Excellent customer service! I had an issue with purchasing the app and Steve helped me resolve it quickly and professionally. Always responsive and courteous, exactly the kind of support you hope for when you need help. Highly recommend both the app and the support team!

Helen was super helpful and quick to answer as I was learning how to configure the menu. Thank you!

I would like to sincerely thank the Globo support team, especially Helen, for her outstanding assistance. She was extremely patient, professional, and knowledgeable throughout the entire process. My theme required a custom integration, and Helen carefully investigated the issue, explained each step, and successfully integrated the app with my Shopify theme. Her communication was clear, she responded promptly, and she stayed with me until everything was working correctly. Thank you,

What a great app! The customer support is excellent. Annie was such a great help, and made sure that my problem was solved right away to keep my shop running smoothly.

Fabulous Support - I asked a question and within 20 minutes Helen logged in and changed the code to fit my needs perfectly. This is actual hands-on help, not just generic advice. Very impressed!

スティーブンが丁寧な対応をしてくれた

I’m not very tech-savvy, and my tech resource had quit, so I knew what I wanted but didn’t know how to get it done. I reached out to support, and Steven responded promptly. He remotely handled everything and solved my issues quickly. Without his help, I probably would have given up or spent hours trying to figure it out myself. Thank you, Steven. I really appreciate your help!