All reviews

Rating Breakdown

  • 5
    84% (84 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2020

I've tried all the top rated and popular rewards apps on Shopify and this is by far the best one. Easy to set up and customize, beautiful layout, no ridiculous or hidden fees, what's not to love?

Using app

8 months

Total reviews

7

Average rating

4.4

3 / 5 Share

Aug. 22, 2020

So price is ok but they don't integrate with Langify, thats a must have for us. Also the email reminders they send have their emails in it so that doesnt look good or professional at all.

Using app

5 months

Total reviews

7

Average rating

3.7

5 / 5 Share

Aug. 19, 2020

This app is so easy to use and set up. My customers love it! The customer service dept is very helpful and fast responding. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

I am loving this app so so so much! It's easy to use and I like the look of it. My customers are also getting really excited!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2020

The app is perfect for a micro start up like ours. I liked that the pricing was fair and I was not really losing out on features using the free plan. Once my customer base grows, I will be able to seamlessly jump to the next tier plan at a reasonable price. Easy to set up, allows for me to use my own colours and logos. The customer service was also excellent when I was first comparing different options!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Glow has proven to be the solution for translating our rather complex loyalty program from Square POS to Shopify POS. The flexibility of how points are earned (collection based, rule based of by dollars spent) allows us to integrate our online and in store loyalty rewards, along with tracking a customer credit program that is unique to our industry. The support staff is responsive and extremely helpful. Since it's a relatively new software, things change and develop pretty rapidly with Glow. I have been mostly impressed with how they have dealt with nuances and issues that have come up so far.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

I really love this app! It looks great and professional and my customers love this. Also the team is so helpful and kind. They always answer to all my questions and help me in figuring out the best solution for my website. A great experience for me and my staff.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review, we're thrilled you're enjoying Glow and are here if you need support.

5 / 5 Share

June 14, 2020

Very happy with how it works, it was easy to set up and I could translate every last little message into Spanish.

Store

Juno CR

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for reviewing Glow Loyalty for Shopify. We love international businesses and designed glow to be 100% translatable for this very reason. If there is anything we can do to help in the future, please don't hesitate to ask.

5 / 5 Share

June 14, 2020

I love this app. All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers. Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them. These type of apps dont' feel as if they are designed for small businesses that are growing slowly and steadily. Glow has obvisouly recognised this gap and got it right. I am not a techie person, but I found it easy to use and navigate. I love the fact that I can offer VIP features and that I can manually add points to customer's acounts - an important feature as I also have return customers visit me at Gift Fairs. The refer a friend reward options are fantastic too. All round happy, so program is up and running on my website now :)

Using app

Over 3 years

Total reviews

4

Average rating

3.8

Developer Reply

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty/referral apps. If we can do anything to serve you further, please let us know.

5 / 5 Share

May 18, 2020

Tried a bunch of different apps for a rewards program and quickly fell in love with this Glow. App is clean, easy to use, very easy to setup and figure out, in addition friendly and prompt customer service. Can't go wrong

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it. The interface is clear and it's easy to use. Pricing is great compared to competitors. Excellent experience so far.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2020

Easy to install and customize. Their support is friendly and incredibly fast. One of the only affordable apps where you can reward with products (it’s the only way in Germany for booksellers to run bonus program so). Hope they will solve the problems with automatic members (same here) and the translation difficulties, but I’m very confident about it ;)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the kind words greatly. Thanks so much for sharing your feedback with others and allowing us to help with your loyalty program. We're here if you have any questions or need assistance.

5 / 5 Share

May 7, 2020

I have vetted several loyalty apps for Shopify and have nothing but good things to say about Glow after using them for a couple of months. They are the least expensive of all the apps I have investigated and offer the most features for the price point. They have a free plan, and it's only $9/month for up to 500 customers. Other apps in this category charge hundreds per month for similar features. Glow is simple, and they make it easy to award points to your customers and set up rewards. Customers can use their widget to exchange their points for discounts or products from your store. They do award guest accounts with points by default, but you can disable that option if you'd like or set points to expire, so they don't count against your limit. It's easy to control your numbers if you are working on a budget, however, we use guest points to our advantage and incentivize guests to register and claim their points. A+ to the team as well, they are very accommodating and always responsive when we reach out.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review. We're thrilled that you've found Glow's loyalty and referral features to be a great value compared to the other Shopify loyalty apps. Please let us know if there is anything we can do to help in the future.

5 / 5 Share

May 6, 2020

I tried about 4 other apps and deleted all of them, happily keeping Glow. I don’t have many Shopify customers yet, so I love that there’s a free plan that fits my current needs and still lets me customize things to my liking. I also truly appreciate that the next tier up isn’t ridiculously expensive (like some apps), and I hope my customer base gets big enough soon so I can upgrade and explore the full features. Regardless, I’ve had it about a week and couldn’t be happier. THANK YOU GUYS!

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much! We're really thrilled you are enjoying the app!

5 / 5 Share

April 30, 2020

I needed a nice referral program/rewards app, and this one works great. Not to mention it's PRETTY! I love it. Customer service was also a huge help, going above and beyond to help me customize the widgets.

Using app

10 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much! We really appreciate the review!

5 / 5 Share

April 8, 2020

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2020

This app is AWESOME! Ryan and his team went above and beyond to make this fit right into our Sparkle Rewards! Price is fantastic, service is top notch and we couldn't be happier. STOP looking for another loyalty/rewards app....this is the ONE!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2020

Holy cow! I've tried all the other apps and, let me tell you, they are pricey! Glow lets me do everything I want to and more and I don't have to pay hundreds of dollars a month! The app is super clean and user friendly and, when I've needed them, support has been helpful and quick to respond. I really wish more apps on Shopify were this easy to use and setup. Our industry is all about brand loyalty so its really great to be able to count on an app like this to keep our customers coming back to us time and time again! If you're on the fence, they have a free plan you can try out for as long as you need. Just do it, you'll thank me later.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2020

Finally a loyalty app with affordable pricing for a small one-person ecommerce, as I am. And, with an awesome support team, with plenty features (including emails), easy set-up, great UI and non only english usage. There are some things which could be improved (like more integrations, email templates and ways to earn points) but I know it's the beggining of this app. Fingers crossed for the future developping of Glow Loyalty app which I love!

Store

SiMEDIO

Using app

6 months

Total reviews

13

Average rating

4.8

5 / 5 Share

March 12, 2020

I have been looking for a simple to use loyalty app to use online and at my two shops. After extensive testing and playing I am happy to say the glow loyalty app works a treat. What was more impressive was Ryan and the Support team - I had a few suggestions on improving their new VIP tier feature - especially the ability to manually adjust a persons tier from the console. As the VIP was a new feature they took on board all of my suggestions and comments and they were available to test the next day - and I have to say works very well. The flexibility with the app is great for the price. Other apps you had to be on their TOP plan to get VIP or Tier features and they cost $$$$. Glow gives you all the features to control the loyalty even on the basic plan, helping you grow the program from day one. The widgets and interface is uncomplicated and clean - which makes it easy to use and get you up and running fast. Thanks Glow!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words. We're thrilled you have been enjoying Glow Loyalty & Rewards, and that we've been able to help you set up loyalty programs for your two Shopify stores. Your feedback about our new VIP Tiers feature has been incredibly helpful, and we're glad we were able to offer it at an affordable price, especially when compared to the other apps that provide similar functionality. In general, we feel we are competitively priced and offer incredible value for businesses looking to add loyalty, reward programs, and/or referral incentives with Shopify. Thanks again for the 5-star review!