All reviews

Rating Breakdown

  • 5
    84% (84 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 13, 2020

Google see's this app as malware and will shut down your marketing campaigns with no warning over night if you use this app! Be warned! It will kill your sales instantly via google switching your marketing off! We are having to go through great lengths to get this rectified and losing thousands in revenue in the interim! Not happy This has now been resolved - but it did cause a big problem!

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We're very glad the issue has been resolved! We're a small team, family owned, and have worked incredibly hard to earn the trust of businesses on Shopify. We are truly sorry for the impact this had on your business and want you to know we did everything in our power to get it resolved as quickly as possible. Unfortunately, we still don't know why we were flagged by Google, just that they were able to fix something on their end that was, incorrectly, flagging our domain as malicious. It was a very unfortunate event and nothing we had control over, or were able to remedy ourselves. We hope you'll reconsider using Glow in the future and want thank you for updating your review to let others know the issue was resolved.

5 / 5 Share

Feb. 27, 2020

Great app and great team of developers always ready give you the right advice. Nothing better in Shopify downtown...

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for much for the great review! It means a lot!

5 / 5 Share

Feb. 23, 2020

I downloaded this app to reward my customers for their continuous support and so far I’m loving it. It has all the features I need and I love how the dashboard is simple, clean, and corresponds well with my site. I experienced a few very minor issues and was able to get extensive support from their team. The app is affordable, easy to set up, and highly beneficial for generating more sales. Highly recommend this app if you are looking to incorporate some kind of rewards program into your store.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it!

5 / 5 Share

Feb. 23, 2020

Currently Using the Free app and will scale as my member count increases. The free starting offer is ideal in size. Integration was painless, customization was a breeze and I've tested all the notifications, user account point assignments, redemption and thus far I haven't found a single issue. Therefore I cannot state how effective their support is. However, if their support is as organized, controlled and well managed as their app is then I foresee no issues for anyone who considers using Glow as a Rewards Program. Absolutely Love it to bits. Job well done and hope to see more improvements, offerings and growth from Glow for a long time to come.

Using app

9 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for the awesome review! We're so glad you're enjoying the app!

5 / 5 Share

Feb. 10, 2020

This app is simple to use and amazing, especially for the price. The only thing I wish they had is a VIP program. But Brandon gave me suggestions on how to accomplish the same thing. Support has been amazing. Every question has been answered in a reasonable amount of time and resolved. Support even helped me with some coding since I am not a techie. I highly recommend this app and happy that I selected it thus far.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Feb. 7, 2020

After trying so many Loyalty Programs finally,.. the right one. These guys know what they're doing. I'm really impressed with their customer service and the app itself is top-notch. Our congrats to the team behind Glow!

Store

Mazi

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for review! It means a lot!

5 / 5 Share

Jan. 29, 2020

I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys

Using app

8 days

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for the kind words! We're glad you decided to give us a try. Please let us know if there is anything we can do to help in the future.

5 / 5 Share

Jan. 26, 2020

I love this app! I tried out a few other loyalty programs and this is by far the best. Pricing is great and it was very easy to install and customize to match my company's theme. The directions were cut and dry; very easy to understand. Also, the process of importing my current customers was seamless. I emailed my CSV and it was done in less than 24 hours. I've already seen positive results and I know it will get better from here! Customer service has great communication as well. They respond and resolve quickly! Great job Glow Team!!

Using app

5 months

Total reviews

9

Average rating

4.9

Developer Reply

Thanks so much! We're glad you've had such a great experience so far!

5 / 5 Share

Jan. 26, 2020

This app is really what we needed. Easy to use, all the functions are working perfectly. Must have it!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review!

5 / 5 Share

Jan. 23, 2020

I'm so glad I came across this app!! Just installed it, the setup was extremely easy, interface it top notch, looks amazing and so easy to navigate, layout is very nice. So far so great! Thank you, thank you, thank you!

Store

Tcharmy

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We appreciate the feedback and are glad you're enjoying the app!

5 / 5 Share

Jan. 20, 2020

We found this app right for our needs. Not only is it easily customizable, they have fantastic support.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We appreciate you being a Glow merchant!

5 / 5 Share

May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the great review! We are stoked to have you as a customer!

5 / 5 Share

Jan. 9, 2020

Amazing app, it is super easy to setup (I completed mine within minutes) You can change your rewards naming to fit your branding as well as color customization to match your theme (there are a lot of features that are built in this app) Support are amazing, very quick reply and super friendly. Backing up your data is also very simple I definitely recommend this app highly for those looking to get a membership rewards program.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We're so glad you're enjoying the app!

5 / 5 Share

Jan. 7, 2020

These guys are great! Helped us not only launch a loyalty program, but also a recycling program where now we are able to assign points to a $0 item when customers bring back their plastic/cardboard returnables! Great software, and amazing support! Highly recommend!

Store

ATLRx

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We're glad you're enjoying the app and the way you are using it to run the recycling program is really neat!

5 / 5 Share

Dec. 27, 2019

Excellent. The app works great (better than any other). It works as expected every time. But truly the most phenomenal part of this app is the development team. Responsive, fast, courteous, and empathetic. Cannot recommend these guys enough! Download it today and support a truly wonderful dev team.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We value you as a customer and really appreciate your "glowing" review! :)

5 / 5 Share

Dec. 21, 2019

I have tested each and every single loyalty app in the app store, and this one came out on top. Another app with the same features will cost you $50 to $100 a month. Very easy to use, great interface and support is amazing. Had a little issue during set up and Brandon was a great help. Highly recommend this app!

Using app

3 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you so much for the great review! It means a lot! Glad you're enjoying the app!

5 / 5 Share

Dec. 19, 2019

HO ho, Superb app very easy to understand, and to configure. in addition superb feedback in case of needs. Do not go further take it.

Using app

5 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much! Really glad you're enjoying the app!

5 / 5 Share

Dec. 9, 2019

less than a week in extremely satisfied/excellent service / excellent features / amazing pricing - I'm sure they will have 200x the users within the next 12 months. I spend over 2 weeks looking at others and they all fell short - if you're lazy and love wasting money go with the other guys

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Really appreciate the support and the review! If you need anything at all, please don't hesitate to let us know!

5 / 5 Share

Nov. 25, 2019

What a breath of fresh air! We set up a fully-functional rewards program, AND referral program for our Shopify store in about 30 minutes using the wizard in Glow Loyalty. The team is sharp! The app automatically rewards our customers with "beef bucks" (aka points) that can be redeemed for discounts, or specific product(s) in our store. We simply told the app how many points it should award customers per dollar spent, then set up some rewards based on suggestions, and our loyalty program was up and running. It has customizable email notifications to remind customers about their points and encourages customers to come back and use their rewards. Did I mention Glow is priced WAY LOWER than many of the other rewards apps with similar features? Give them a try!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're glad you're enjoying the app! Your "Beef Bucks" widget looks super slick! Please let us know if you need anything at all!

5 / 5 Share

Nov. 25, 2019

Glow is great. We were one of the first stores to use it and the support has been fantastic. Our customers love earning points when they shop and the setup was super easy. Definitely recommend! Also the cost is much more fair compared to some of the other apps on here.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Really appreciate you taking the time to leave a review.