Free Gift Box+Buy 1 Get 1+BOGO
Buy One Get One, auto add to cart, & free...
Rating
4.6
feedback
144
chart
#2,313
All reviews
Review RSS Feed
Aug. 30, 2023
Tried getting support as there is a glitch in there app and so it would only show a tiny part of our product catalogue as an option. Andrian eventually replied on live chat after 5 minutes of waiting. I tried his advice and replied back noting it didnt work and further explained the issue. He then completely ghosted me!! terrible service.
Thank you for sharing your feedback with us. Based on our understanding, compatibility issues with other apps on your store might have been the cause. Feel free to reach out if you have any additional questions or concerns. Best regards, GoodApps team.
Aug. 25, 2023
Perfect service! free app, and perfect for use, can just recommend it to everyone, quicka and easy use
Thanks a lot! Your feedback motivates us. Best regards, The GoodApps Team.
Aug. 21, 2023
Great customer service. Nice little free app. It works well so far and we hope to continue using it.
Your feedback is much appreciated! Thanks for being part of our community. Best regards, The GoodApps Team.
Aug. 9, 2023
This app expands the discounts and free items I can have in my store that aren't possible with Shopify alone. Customer support was very helpful answering any questions I had.
We’re thrilled to hear our support team could assist you — thank you for your thoughtful review! Best regards, The GoodApps Team.
Aug. 7, 2023
Great app and friendly service when needed! Easy to install and have used it for all my shops now. Thank you very much :)
Thanks for sharing your experience! We're happy to be part of your Shopify journey. Best regards, The GoodApps Team.
Aug. 4, 2023
I recommend the app. Great experience with customer support. Liubava was very helpful. Thank you!!!!
Thank you for your kind words! We're always happy to provide quick and helpful assistance whenever you need it. Best regards, The GoodApps Team.
July 18, 2023
The technical support is very good and fast, they have helped me to solve my question satisfactorily. Although I haven't used the app yet, the tests carried out give a very good impression.
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our technical support team. We're also delighted to know that the tests you've conducted have left you with a very good impression of our app. If you have any further questions or need any assistance as you start using the app, please feel free to reach out. Thank you for choosing our app! Best regards, GoodApps team
July 13, 2023
*** SHOPS BEWARE! *** DO NOT USE THIS APP if your store accepts discount codes or has collections! If I could give this app negative stars, I would. I know that's dramatic, but the hell that we've been through with this app justifies the drama. We added this app to our store because we add free gifts at $25 and we were hoping to involve the customers more in the process by giving them choices for their free gifts. I got it all set up and it was working until we had several customers let us know that their discount codes weren't working and that the free gifts weren't there at checkout. We then toggled the button in the settings that says "Allow discounts in checkout with gifts" (it had defaulted to "disable discounts in checkout with gifts.") Okay...I wasn't sure why this was even an option. Of course, I want our customers to be able to use their discount codes. I reached out to support about this, and they warned us that this would create ghost products, but they wouldn't cause any issues. Unfortunately, this added a condition to every single one of our collections that says "product type is not equal to ghost_product," effectively adding every single one of our products to every single one of our collections. This has made our navigation useless, confusing customers, and has likely affected sales in the last few days. Additionally, this app will charge people for their free gift if they do use discount codes at checkout. We've had upset customers and have had to issue refunds. This makes out company look like we're trying to scam people! I reached out to support again and they confirmed that the app was supposed to add all of our products to all of our collections. That's just how the app works due to the ghost products that it has to make. The app was also working correctly when it charged people for their free items if they used a discount code. These aren't even bugs! It's just a poorly built and untested app! "We are just the beginners, so we are constantly developing and improving our application to make it more user friendly. Thank you for your honest feedback. We will be working hard on it to improve our application in the shortest terms." This is unacceptable. The Shopify App store isn't a testing ground for incomplete or malfunctioning apps. People need to be able to use discount codes with your app without it completely messing up our collections and navigation. The whole point of this app is to add FREE gifts to orders, not to charge people erroneously and to erode our customer's trust in our brand. This app should be removed from the store, improved, and TESTED thoroughly before anyone else has these horrible experiences. I definitely wouldn't trust any of the apps that these folks make. I'm sure they're all untested and not to be trusted.
Thank you for sharing your concerns with us. We appreciate your honest feedback, and after reviewing the situation, it's likely that compatibility issues were observed in your store. We would like to assist should you have other questions or concerns. Best regards, GoodApps team.
July 13, 2023
Vitalii is the best! The representative was very responsive and got the app to work as we desired! This is a great value app.
Thank you so much for your wonderful feedback! We are delighted that our representative was responsive and able to meet your needs, ensuring that the app works exactly as you desired. If you have any further questions or need any assistance, please feel free to get in touch. We are always here to support you. Best regards, GoodApps team
July 10, 2023
Liubava was very helpful with my app questions. I have not used it yet but the help I have received was good.
Store
Species Nutrition
Using app
About 1 hour
Thank you for your positive feedback! We're glad to hear that Liubava was helpful in addressing your app questions. If you have any further questions or need assistance as you start using the app, please don't hesitate to reach out. We're here to support you and ensure a smooth experience. Best regards, GoodApps team
July 8, 2023
great customer support, they have reply really fast to my doubts and concerns. There is a way to set up the discounts without dis
Thank you for your wonderful review! We're thrilled to hear that our customer support team provided you with prompt assistance and addressed your doubts and concerns quickly. If you have any specific questions or need guidance on setting up discounts, please feel free to reach out to our support team. We're here to help you every step of the way. Best regards, GoodApps team
June 26, 2023
Great easy to use app and the customer is by far the best very helpful. Keep up the great work thankyou.
Thank you for your wonderful review! We're thrilled to hear that you find our app great and easy to use. We're also delighted to hear that you had a positive experience with our customer support. Thank you for your kind words and encouragement. We're committed to continuously improving our app and providing you with the best possible experience. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help. Best regards, GoodApps team
June 21, 2023
Si recomiendo esta aplicación me encanto y el servicio de ayuda es excelente te ayudan a resolver duda y preguntas super rápido.
¡Muchas gracias por tu recomendación y tu maravilloso comentario! Nos alegra mucho saber que te encantó nuestra aplicación y que nuestro servicio de ayuda fue excelente. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. Estaremos encantados de ayudarte en todo lo que necesites. Gracias por elegir nuestra aplicación y por compartir tu experiencia positiva. Agradecemos mucho tu apoyo. Saludos cordiales, El equipo de GoodApps
June 19, 2023
Very good app. I tried 3 more for free gifts, but this was the only one which worked properly. Very happy with the customer support, also.
Thank you for your wonderful review! We're thrilled to hear that you find our app to be very good and that it has worked properly for you. We're also delighted to hear that you're happy with our customer support. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing our app and for sharing your positive experience. We greatly appreciate your support. Best regards, GoodApps team
June 16, 2023
Très utile ! SAV de qualité, rapide et efficace. Je pense continuer à utiliser cette app, elle permet de répondre à des besoins que ne propose pas shopify
Merci beaucoup pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que notre application est très utile pour vous. Nous sommes également heureux de savoir que notre service après-vente a été à la hauteur de vos attentes. Si vous avez d'autres questions ou besoin d'une assistance supplémentaire à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Nous vous remercions d'avoir choisi notre application et de partager votre expérience positive. Nous apprécions grandement votre soutien. Cordialement, L'équipe de GoodApps
June 14, 2023
I have just installed this app and find it really easy to use and think it will be a valuable addition to my shop and customers; the help team were great at answering my questions about customizability
Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and believe it will be a valuable addition to your shop and customers. We're also thrilled to hear that our help team was able to assist you and answer your questions about customizability. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, GoodApps team
June 13, 2023
日本円表示に対応していないのは少し残念だけど、素早い対応してもらって感謝しています。無料でここまでのクオリティが実現できて素晴らしいアプリです。なんと言っても対応スピード感が過去最高！おすすめのアプリです！
貴重なレビューをありがとうございます。日本円表示に対応していないことが少し残念とのこと、お詫び申し上げます。当社はユーザーの皆様に最高のサービスを提供するため、フィードバックを重視しておりますので、今後の開発に生かすことができます。 特に、対応スピードに関してご満足いただけたとのお言葉、誠にありがとうございます。 もし何かご質問やお困りごとがありましたら、いつでもお気軽にお問い合わせください。 敬具、 GoodAppsチーム
June 9, 2023
Easy to use and friendly support. thank you very much for your help and your expertise. Only few minutes to add, learn and make it available to customers.
Thank you for your kind words and positive review! We're delighted to hear that you found our app easy to use and that our support team was friendly and helpful. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way. Thank you for choosing our app and for sharing your positive experience. We greatly appreciate your support. Best regards, GoodApps team
June 7, 2023
Amazing customer service ! They manage to set up my cart exactly how I wanted it ! Really functional
Thank you for your amazing review! We're thrilled to hear that you had a great experience with our customer service. We're delighted to know that our team managed to set up your cart exactly how you wanted it. Customization and functionality are important aspects of our app, and we're glad you found them to be up to your satisfaction. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, GoodApps team
June 1, 2023
App semplice e funzionale. Supporto clienti molto rapido. Ho chiesto supporto e mi è stato immediatamente dato. Consigliata
Grazie per la tua splendida recensione! Siamo felici di sapere che trovi la nostra app semplice e funzionale. Siamo lieti di sapere che hai avuto un'esperienza positiva con il nostro supporto clienti e che abbiamo potuto rispondere prontamente alle tue richieste di assistenza. Ti ringraziamo per aver raccomandato la nostra app. Il tuo supporto è molto apprezzato. Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per aiutarti in ogni modo possibile. Cordiali saluti, Il team di GoodApps