Free Gift Box:BOGO+Buy X Get Y
Allow customers to add free gift with purchase
Rating
4.8
feedback
201
chart
#1,707
All reviews
Rating Breakdown
Review RSS Feed
Aug. 18, 2023
Great app it does the job. Im using it on one of my stores..and its free! Also they have other usuful apps. Check them out.
Aug. 10, 2023
funktioniert einwandfrei macht genau das was es soll würde dieses Programm jedem empfehlen der seine conversion steigern möchte
Aug. 9, 2023
This app expands the discounts and free items I can have in my store that aren't possible with Shopify alone. Customer support was very helpful answering any questions I had.
Aug. 7, 2023
Great app and friendly service when needed! Easy to install and have used it for all my shops now. Thank you very much :)
Aug. 4, 2023
I recommend the app. Great experience with customer support. Liubava was very helpful. Thank you!!!!
July 31, 2023
This application works great. It is perfect for creating product giveaways. What's more, it's free, better than that?
July 18, 2023
The technical support is very good and fast, they have helped me to solve my question satisfactorily. Although I haven't used the app yet, the tests carried out give a very good impression.
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our technical support team. We're also delighted to know that the tests you've conducted have left you with a very good impression of our app. If you have any further questions or need any assistance as you start using the app, please feel free to reach out. Thank you for choosing our app! Best regards, GoodApps team
July 15, 2023
This app works great. But I need some help and I don't know how to contact the support. I cannot find any option to do it. I want to change the font style to match my store font, but I don't know how to do it. Can you please help me out with this?
Thank you for using our app, and we're glad to hear that it's working great for you! We apologize for any inconvenience you've experienced in trying to contact our support. To get in touch with our support team, you can follow these steps: Go to the app's dashboard. Look for a chat icon. It's located in the left bottom corner. Click on the chat icon to access the support channels. If you still can't find the option to contact support, please send us an email at [email protected], and we'll be more than happy to assist you with changing the font style to match your store's font. In the email, please provide us with the details of your store and the specific changes you'd like to make to the font style. Our support team will get back to you promptly to help you out. Thank you for reaching out to us, and we look forward to resolving your query and enhancing your app experience. Best regards, GoodApps team
July 14, 2023
LIUBAVA HAS THE BEST CUSTOMER SERVICE AND I TRULY APPRECIATE HIS HELP. LlUBAVA, FIXED CERTAIN THINGS IN THE STORE WHICH AM VERY GLAD THAT EVERYTHING LOOKS GREAT PLUS THE APP IN THE STORE. THANK YOU.
Thank you so much for your glowing feedback! We couldn't be happier to know that you had an outstanding experience with Liubava, our customer service representative. We're delighted that she was able to fix certain aspects of your store and ensure that everything looks great, including the app. If you have any more questions or need further assistance, please don't hesitate to contact us. We're always here to help and make your experience even better. Once again, thank you for your kind words. Best regards, GoodApps team
July 14, 2023
Very easy to use. I needed some customization work and it was done straight away. Very happy with the app
Thank you for your kind words! We are thrilled to hear that you find our app very easy to use. We're also glad that our customization services were able to meet your requirements promptly. If you ever need any further assistance or have more customization needs in the future, don't hesitate to reach out. We are always here to help. Best regards, GoodApps team
July 13, 2023
*** SHOPS BEWARE! *** DO NOT USE THIS APP if your store accepts discount codes or has collections! If I could give this app negative stars, I would. I know that's dramatic, but the hell that we've been through with this app justifies the drama. We added this app to our store because we add free gifts at $25 and we were hoping to involve the customers more in the process by giving them choices for their free gifts. I got it all set up and it was working until we had several customers let us know that their discount codes weren't working and that the free gifts weren't there at checkout. We then toggled the button in the settings that says "Allow discounts in checkout with gifts" (it had defaulted to "disable discounts in checkout with gifts.") Okay...I wasn't sure why this was even an option. Of course, I want our customers to be able to use their discount codes. I reached out to support about this, and they warned us that this would create ghost products, but they wouldn't cause any issues. Unfortunately, this added a condition to every single one of our collections that says "product type is not equal to ghost_product," effectively adding every single one of our products to every single one of our collections. This has made our navigation useless, confusing customers, and has likely affected sales in the last few days. Additionally, this app will charge people for their free gift if they do use discount codes at checkout. We've had upset customers and have had to issue refunds. This makes out company look like we're trying to scam people! I reached out to support again and they confirmed that the app was supposed to add all of our products to all of our collections. That's just how the app works due to the ghost products that it has to make. The app was also working correctly when it charged people for their free items if they used a discount code. These aren't even bugs! It's just a poorly built and untested app! "We are just the beginners, so we are constantly developing and improving our application to make it more user friendly. Thank you for your honest feedback. We will be working hard on it to improve our application in the shortest terms." This is unacceptable. The Shopify App store isn't a testing ground for incomplete or malfunctioning apps. People need to be able to use discount codes with your app without it completely messing up our collections and navigation. The whole point of this app is to add FREE gifts to orders, not to charge people erroneously and to erode our customer's trust in our brand. This app should be removed from the store, improved, and TESTED thoroughly before anyone else has these horrible experiences. I definitely wouldn't trust any of the apps that these folks make. I'm sure they're all untested and not to be trusted.
Thank you for sharing your concerns with us. We appreciate your honest feedback, and after reviewing the situation, it's likely that compatibility issues were observed in your store. We would like to assist should you have other questions or concerns. Best regards, GoodApps team.
July 13, 2023
Vitalii is the best! The representative was very responsive and got the app to work as we desired! This is a great value app.
Thank you so much for your wonderful feedback! We are delighted that our representative was responsive and able to meet your needs, ensuring that the app works exactly as you desired. If you have any further questions or need any assistance, please feel free to get in touch. We are always here to support you. Best regards, GoodApps team
July 11, 2023
Very useful app that is free to use to employ free gift function into shopify. But the best part is the customer service that is helpful and patient when you face an issue
Thank you for your fantastic review! We're thrilled to hear that you find our app very useful. We're also delighted to hear that you had a positive experience with our customer service team. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, GoodApps team
July 10, 2023
Liubava was very helpful with my app questions. I have not used it yet but the help I have received was good.
Store
Species Nutrition
Using app
About 1 hour
Thank you for your positive feedback! We're glad to hear that Liubava was helpful in addressing your app questions. If you have any further questions or need assistance as you start using the app, please don't hesitate to reach out. We're here to support you and ensure a smooth experience. Best regards, GoodApps team
July 8, 2023
great customer support, they have reply really fast to my doubts and concerns. There is a way to set up the discounts without dis
Thank you for your wonderful review! We're thrilled to hear that our customer support team provided you with prompt assistance and addressed your doubts and concerns quickly. If you have any specific questions or need guidance on setting up discounts, please feel free to reach out to our support team. We're here to help you every step of the way. Best regards, GoodApps team
July 4, 2023
Cette application n'a pas ce dont j'ai besoin, mais en conclusion, j'aime toujours cette application. J'ai besoin d'une application ayant de nombreuses fonctions que celle-ci !
Nous vous remercions d'avoir partagé votre avis sur notre application. Nous sommes ravis de savoir que vous aimez notre application malgré le fait qu'elle ne réponde pas à tous vos besoins actuels. Nous comprenons que chaque entreprise a des exigences spécifiques et qu'il est essentiel de trouver une solution qui offre les fonctionnalités appropriées. Si vous avez des suggestions ou des demandes spécifiques en termes de fonctionnalités, n'hésitez pas à nous les communiquer. Votre feedback est important pour nous et nous permet d'améliorer notre application afin de mieux répondre aux besoins de nos utilisateurs. Merci d'avoir choisi notre application et pour votre soutien continu. Cordialement, L'équipe de GoodApps
June 29, 2023
good service，good service，good service，good service，good service，good service，good servicegood service
Thank you for your praise for our service! We're thrilled to hear that you had a positive experience with our team. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help you every step of the way. Thank you for choosing our service and for sharing your positive experience. We greatly appreciate your support. Best regards, GoodApps team
June 26, 2023
Great easy to use app and the customer is by far the best very helpful. Keep up the great work thankyou.
Thank you for your wonderful review! We're thrilled to hear that you find our app great and easy to use. We're also delighted to hear that you had a positive experience with our customer support. Thank you for your kind words and encouragement. We're committed to continuously improving our app and providing you with the best possible experience. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help. Best regards, GoodApps team
June 26, 2023
Easy and quick set up, it does exactly what it says. Customer support is also responsive and helpful.
Thank you for your fantastic review! We're delighted to hear that you found our app's set-up process easy and quick, and that it delivers exactly what it promises. We're also glad to hear that our customer support was responsive and helpful. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help. Best regards, GoodApps team
June 21, 2023
Si recomiendo esta aplicación me encanto y el servicio de ayuda es excelente te ayudan a resolver duda y preguntas super rápido.
¡Muchas gracias por tu recomendación y tu maravilloso comentario! Nos alegra mucho saber que te encantó nuestra aplicación y que nuestro servicio de ayuda fue excelente. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. Estaremos encantados de ayudarte en todo lo que necesites. Gracias por elegir nuestra aplicación y por compartir tu experiencia positiva. Agradecemos mucho tu apoyo. Saludos cordiales, El equipo de GoodApps