All reviews

Rating Breakdown

  • 5
    91% (682 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2024

Store

keni

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear keni admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your e-commerce. Happy selling! 🚀🌟 Thanks again. Warm Regards, Shubham Team AdNabu

4 / 5 Share

April 5, 2024

So far the app is great and a very simple way to connect our store to google shopping / merchant center. I did have an issue with our stores shipping information over riding our current google shopping detail - causing all of our products to be declined - but this was fixed quite quickly after speaking to the team. Hopefully will be using this service more moving forward.

Using app

16 days

Total reviews

1

Average rating

4.0

Developer Reply

Dear Ray and team, Thank you very much for sharing your experience with our app. I'm glad to hear that you've found the app to be effective for connecting your store with Google Shopping and the Merchant Center. It’s our aim to make the integration as seamless as possible. Regarding the issue you encountered with your store’s shipping information overriding the pre-existing details on the GMC, I'm sorry for the inconvenience it caused. I'm pleased to know that I was able to resolve this for you. I'm also very excited to hear that you are considering using our service more extensively. Rest assured, I am here to assist with any questions or further support you may need. Please start a chat if you have any more questions or require further assistance. Thank you for choosing our app and for your thoughtful feedback. Warm Regards, Shubham Team AdNabu

5 / 5 Share

April 4, 2024

Very good after-sales service, I had a problem regarding the synchronization of my products, I contacted the after-sales service and I was put in touch with a very friendly agent who was able to answer my questions and offer me a solution quickly .

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Cristal Necklace admin and team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu

5 / 5 Share

April 3, 2024

A truly quality application, a marvel of technology, where everything has been thought out for us.

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear Costumes Club admin and team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu

5 / 5 Share

April 3, 2024

100% a difference maker for my business - our products are now visible on Google and starting to sell. Easy to use - plenty of info given on how to improve your google rankings. Match it with your Google Smart campaigns and the sales will roll in.

Store

UKASSNI

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Dear UKASSNI Admin & Team, First of all, many thanks for your kind words about our app services. That is highly appreciated on behalf of the entire team. It's great to know that we could be of assistance during your need. You should always feel free to write to us at [email protected] or start a new chat in case of any further queries. We will be more than happy to help you out. Thank you for choosing us! Warm Regards, Neha Singh

5 / 5 Share

April 3, 2024

Great App and also great support. They answer very quick of any request. I recommand this product

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Dear Maranos.de admin and team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu

4 / 5 Share

April 1, 2024

komplex und viele Einstellmöglichkeiten. Eine Bessere Einrichtungshilfe wäre sinnvoll.

Using app

About 22 hours

Total reviews

14

Average rating

4.8

Developer Reply

Hallo Gerhard, Vielen Dank für Ihr Feedback. Ich verstehe, dass die Einrichtung der App komplex sein kann, aber ich bin hier, um Ihnen zu helfen. Wenn Sie Hilfe bei der Einrichtung benötigen oder Fragen zu den Einstellungen haben, vereinbaren Sie bitte über den untenstehenden Link einen Anruf mit mir, damit ich mich einmal bei Ihnen melden kann. https://meetings.hubspot.com/shubham-raj/meet-with-adnabu-support Ich sehe, dass Sie unsere App bereits entfernt haben. Aber es wird toll sein, wenn Sie es noch einmal versuchen. Von meiner Seite erhalten Sie die nötige Hilfe. Gerne stehe ich Ihnen mit Rat und Tat zur Seite, um Ihnen ein reibungsloses Erlebnis zu gewährleisten. Herzliche Grüße, Shubham Team AdNabu

5 / 5 Share

March 28, 2024

Great support from Priya and Neha, I am very excited to use this app for Shopping feed optimisation

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Dear Wongs Jewellers admin & team, Thank you for the amazing review! We're happy to hear that you're finding the app's functionalities and support useful. We offer support via emails, live chat, phone calls, and scheduled Zoom/Google Meet calls. Let us know if you need any help. Thank you for choosing us. Best Regards, Priya Singh Team AdNabu

5 / 5 Share

March 28, 2024

This app has an amazing customer service support . Priya was very kind and helpful with an issue from my GMC. She offered to help me immediately. The app is really easy to use and the Ai technology takes it to another level.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Luxparfumpass admin & team, Thank you for the wonderful review! We are thrilled to hear that you are finding the app's features and support helpful. We provide assistance through email, live chat, phone calls, and scheduled Zoom/Google Meet calls. Please don't hesitate to reach out to us if you need any assistance. Thank you for choosing us. Best Regards, Priya Singh Team AdNabu

5 / 5 Share

March 27, 2024

The customer service was very patient with us.Nabu for Google Feed has been a great help for us to create feeds for multi-country markets.

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Dear FUNNYFUZZY admin and team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu

5 / 5 Share

March 27, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Vivid Emporium team, Thank you very much for rating our app. We appreciate your support as our customer and for spreading the word about us. Best regards. Priya Singh Team AdNabu

5 / 5 Share

March 27, 2024

Using app

3 months

Total reviews

10

Average rating

4.9

Developer Reply

Dear Valmurr Wigs Wefts And More admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your Google Shopping feed. Thanks again. Regards, Ashwitha A Team AdNabu

1 / 5 Share

March 26, 2024

I am compelled to share our deeply unsatisfactory experience with Adnabu for Google Shopping, a Shopify app designed for transferring and optimizing products on Google Shopping. Despite its promising features, our journey with Adnabu turned into a nightmare of inefficiency and unprofessionalism. Over several weeks, we painstakingly optimized over 18 feeds, each tailored for a different country and language. This involved numerous bulk edits and extensive manual optimization with Adnabu's AI tools. We even hired a freelancer, investing over $500 to ensure our feeds were meticulously refined. However, our hard work was obliterated overnight on March 15th when all our optimizations disappeared following a bug fix by Adnabu's technical team. This loss represented not just a significant financial blow but also weeks of wasted effort. Our attempts to resolve the issue were met with endless, unsatisfying email exchanges. Initially, Adnabu's team denied any system logs indicating resets on our end. When we demanded compensation for our financial losses, the blame was unjustly shifted onto us, with accusations of manually or bulk resetting our products. This unprofessional behavior escalated, portraying us as liars unwilling to accept fault for our actions, despite our nearly decade-long experience running an online shop. Although Adnabu managed to recover 1,800 of the 6,000 optimized products through backups, this was a small consolation. A conversation with CEO Salil, who promised to look into the matter, led nowhere. After days of silence, he claimed that backups from March 14th showed no signs of the optimizations we had made, further casting doubt on our efforts and integrity. This experience has not only resulted in significant financial and time loss but has also exposed Adnabu's inability to stand by their product's failures and their quickness to blame customers. Such unprofessional conduct and lack of accountability are unacceptable. I strongly advise against using Adnabu for Google Shopping if you value your time, effort, and business integrity.

Using app

2 months

Total reviews

4

Average rating

3.0

Developer Reply

Dear Ruben, I understand this is far more than an inconvenience. I'm truly sorry for the impact on your efforts. We tried recovering your data, and we were successful in recovering the customizations of about 1800+ products, as you mentioned, but we did not have the remaining customizations available in our DB, as we informed you. You can continue to optimize products using our platform, and I request that you immediately flag anything that looks wrong to you. I also request that you note that our initial review didn't uncover any platform-wide errors during the time period when you reported this. We also do not have any other instances of lost data in this period, and such a situation has arisen for the first time in this app's history. We're taking this extremely seriously and conducting a thorough investigation. This shouldn't have happened, and we're determined to understand why. We will explore this situation further to arrive at a better result than the present resolution. We're also implementing safeguards to help prevent this from happening again. As a gesture of goodwill and to partially offset your losses, I've already issued a refund for your two months of usage of our app, i.e., $79 x 2, to compensate for your loss. We will also attempt to be more transparent in our communication going forward. Thanks for your feedback. Apologies, Shubham Team AdNabu

5 / 5 Share

March 22, 2024

Great plugin and support! It makes simple the complex work to manage the complexity of Google data feed. Install is very simple. We've easy upload all items details to Google Merchant Center and now we're waiting for the results on Google Ads... Support for this plugin makes the difference.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elio, I am very thankful that you took the time to leave such an amazing review for our app. On behalf of the entire team, I really appreciate your support and for being our customer. It means a lot to us that you are spreading the word about us. I am happy to hear that you find the app's functionalities and support useful. Our team is always available to help you out with any queries or issues you may have. We offer support via emails, live chat, outbound phone calls, and scheduled Zoom/Google Meet calls. We are always happy to assist you. Once again, thank you for choosing us! Best Regards Priya Singh Team Adnabu

4 / 5 Share

March 21, 2024

Store

Miadjo

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Miadjo admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your Google Shopping feed. Happy selling! 🚀🌟 Thanks again. Warm Regards, Shubham Team AdNabu

5 / 5 Share

March 21, 2024

Customer Service was wonderful! Thank you so much for your help Neha.

Using app

19 days

Total reviews

5

Average rating

4.8

Developer Reply

Dear The Grateful Tea Co. Admin & Team, First of all, many thanks for your kind words about our app support. That is highly appreciated on behalf of the entire team. It's great to know that we could be of assistance during your need. You should always feel free to write to us at [email protected] or start a new chat in case of any further queries. We will be more than happy to help you out. Thank you for choosing us! Warm Regards, Neha Singh

4 / 5 Share

March 20, 2024

Store

JuVons

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Dear JuVons admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your Google Shopping feed. Happy selling! 🚀🌟 Thanks again. Warm Regards, Shubham Team AdNabu

5 / 5 Share

March 19, 2024

Bom

Store

HIDRICA

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear HIDRICA admin & team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at [email protected]. Your feedback means a lot, and we're here to help you succeed with your Google Shopping feed. Happy selling! 🚀🌟 Thanks again. Warm Regards, Shubham Team AdNabu

5 / 5 Share

March 18, 2024

I've been using the app the last few months. I ran into an issue with Google Merchant errors and the team at Nabu was on top of it, really helping out and solving the problems in no time. They also advised me on some changes I should make. Based on my experience with Nabu I highly recommend them.

Using app

4 months

Total reviews

13

Average rating

4.8

Developer Reply

Dear David, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu

5 / 5 Share

March 15, 2024

My account was not compatible at first and they assisted me in the best way possible. That has always explained to me what the next word is and how they were getting it sorted for me. Thank you very much for your clear information and your help. I look forward to working with your app from now on.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Mrchlabel admin & team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu