All reviews

Rating Breakdown

  • 5
    97% (4,041 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2023

Great support and highly recommended app for your google shopping feeds. Many thanks for the help given.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Great app and has great support. Sometimes it has some limitations regarding changing titles on the feed for multiple countries but overall is very good :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2023

I had a problem with duplicates GTIN in my merchant Center account, the customer service solved my problem, I only wait, the assistant Sohil've done the all work for me. Awesome customer service. Thank you.

Store

AgriPet

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

We have been doing online stores for many years, and this is the first time we leave a review for an APP: Hats off to the impeccable customer service! Taral Mehta has been patiently doing his/her best to solve the problem, our communication is very efficient and very happy! 5 stars! You will never regret choosing them!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Se você for um Brasileiro vc vai ficar abismado com a qualidade do suporte! Em questão de minutos me ajudou e deu feedback com a conta do meu merchant center, coisa simples que o próprio google não faz e que demora dias, foi resolvido em MINUTOS! ------------------------------------------------------------------------------------ If you're a Brazilian you'll be blown away by the quality of support! In a matter of minutes he helped me and gave me feedback with my merchant center account, a simple thing that google itself doesn't do and that takes days, it was resolved in MINUTES!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

The customer service staff is very patient and helped me solve the problem that has troubled me for a long time.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

5/5 easy! Customer Support is out of this world. Was stuck for weeks with issues and answered all questions with suggestions and help and solved everything in under 10 minutes! Couldn't recommend enough!

Store

ANNELE

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 27, 2023

So far, really great experience. customer service is good and provides guidance. Will have to wait a few weeks to see how my ads perform. Will ad another star if it goes well!

Using app

3 days

Total reviews

15

Average rating

4.5

5 / 5 Share

March 27, 2023

A highly committed and attentive support team, providing the ultimate app experience tailored for Google Merchant users

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2023

Highly recommend. Very useful and helpful. Wonderful experience. Easy to use. Customer service is great as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Mohit was awesome, fantastic service. He really helped my when my settings were slightly wrong and was quick in doing so. Thanks again!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

WOW , these guys are the real deal at Simprosys Google shopping feed , they even support you within your actually google merchant feed amazing support by Saad & the team" I would advise people to use this app it's easy to use and support is great

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 23, 2023

I like the way it makes my life easier (the app) with its functions. Also the app has a live chat where they can help with any issues you are facing in relations to Google feed product upload. Very helpful and useful - great communication

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

Sohil has been super helpful in support. I hope this App and support continue to help us integrate with multiple sales channels!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Great Support with Saad and the feed works greatly. We can target easly on Google, Facebok and Bing without going to the merchant center. Very useful.

Store

Al-imen

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

This app is a lifesaver when it comes to submitting product feeds to Google Merchant Center from my Shopify store. It is very easy to use, and the customer service is incredible! Would recommend this to anyone.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

GOOD, Always help me in time. professional. This is a good google shipping feed app for us. Easy to use

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

March 22, 2023

Super helpful and fast replies. During set up, I had a few questions - the communication and response has been super quick, with real-time answers and detailed, helpful information. Thank you! I don't have much time to spend on solving these issues so really appreciate the fast responses. Kindest, Sarah

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 21, 2023

We have been working with the Simprosys team for well over three years. Their product was already quite mature when we started and we could get immediate value from it. We have several thousand products with large degree of variability and configurability. Managing and provisioning such product assortment to Google and Facebook feed is very challenging as they change quickly. The team is 5-STAR not just for an amazing App but, more importantly, for their Customer Service. Shams and his team have helped us tremendously, spending countless hours understanding our challenges and working with the Product Team to improve capability to support our business needs. Later on they went above and beyond in helping us setup and optimize Google and FB shopping campaigns (this is their hidden talent that we took full advantage of). We truly appreciate their collaborative mind-set and I am sure that it will take their tool and business to new highs!!!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 21, 2023

Five stars all the way! I've been using this app for 5 years on all my Shopify stores and never once have had a problem. The team is incredible and it is the most comprehensive Shopify app for Google, Bing and Facebook feeds with new up to date features added periodically. Also XML feeds for Pinterest. If you want to make your life easier, install and invest in this app. Thank me later.

Using app

About 2 years

Total reviews

2

Average rating

5.0