Simprosys Google Shopping Feed

根本找不到订阅终止的入口

I am extremely disappointed with this app, as it is currently not working for my store. I have attempted to contact their support team multiple times over the past few days regarding these issues, but I have yet to receive any response. The lack of communication and technical support has been very frustrating.

This app should be avoided at all costs. It ruined our Google Merchant feed within 1 hour. We went from 20,000 listings to double that and the instructions they gave to fix it removed our original feed and now our whole account is flagged for misrepresentation over a holiday weekend???? It was working perfectly for 10+ years prior to this awful app experience.

This app is absolutely trash! It ruined our Google Merchant feed within 1 hour. We went from only 25 listing issues to over 22,000 and now they refuse to help us fix the issue. We have been on Shopify for over a decade, and wanted a solution to help with bulk submission of our feed since Google removed in product metadata editing awhile go. I would stay away!

This is a terrible and worthless app. Beware of using it, as it will only waste your time and Google Ads money.

This is the most worthless app. Think twice before installing it—it's a complete waste of your time and money.

Für den deutschen Markt meiner Meinung nach nicht verwendbar. Nach einem Wochenende testen wieder deinstalliert, das kann ein Unternehmen ruinieren! Meiner Einschätzung nach liegt das an fehlerhafter Sprachanpassung englischsprachiger App / deutschem Merchant Center. Beispiele: In der App hinterlegte Artikelzustände werden gar nicht übermittelt. Die App zeigt längst behobene Fehlermeldungen des Merchant Center (welche nicht einmal das Merchant Center selbst anzeigt) nach Stunden immer noch an. Da alle 278 Artikel meines Shops fehlerbehaftet (u. a. lokale Inventardaten, obwohl gar nicht aktiviert und auch die Datenguellen im MC gelöscht sind) übertragen wurden als mit der Google-eigenen App und weiterhin als "Begrenzt" angezeigt werden, bleibt mir nur das Löschen. Schade! Mehr Glück nach einer vernünftigen Lokalisierung der App.

This app resulted in a Google Merchant Centre suspension, with unclear reasoning as to why but started when the app was installed. Customer support were unhelpful. Their app itself doesn't do anything special, it sets up the most basic campaign and then you still need to go into Google Ads to ensure you've got your detailed setup done, so it's useless. I don't recommend this at all, stay away.

Lots of bugs, things aren't working correctly, useless support

We discovered that the Simprosys app is automatically turning on tracing tags via the Web Pixels API without our permission. This is a serious concern because it results in duplicate events being sent to platforms, which can completely distort analytics and ad tracking data.

This app is terrible and not user-friendly. I used it for 3 months and my Google Merchant Center account was suspended for “Website Needs Improvement,” even though my website was perfectly fine. When I reached out for help, they never responded to my emails. The app also sends way too many unnecessary product links to Google Merchant Center; most of them weren’t even from my website, and I have no idea where they came from. I only have about 500 products, but this app submitted data for over 121,000 product links. Because of this, my account was suspended. Thankfully, after Google’s manual review team checked everything, the issue was resolved. But this app and their customer support caused the problem in the first place. I don’t see why I should pay for a service that provides no real solution and ignores support requests. Avoid this app, it’s not worth the trouble.

No support provided, and no email on app to communicate with at all. they on purpose hide their support to not hep with issues and concerns. I do not recommend app as their other Apps their

I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection. Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool. If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool. Pay cheap prices and get cheap service, as simple as that

TERRIBLE support, to sum it up in two words: slow and incompetent

Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.

Excellent service 5 stars for you guys this was my review when i joined the app and was with them for a couple of months. its time now that it looks like they have grown there business and do not have time to provide support - more than a month has passed despite teh fact i have been messaging them every few days and there is just no response from Abhishek and Milan - Milan specially when he knows the importance of the issue.

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.

avoid at all costs. support is horrific. the app doesn't work. We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.