All reviews

Rating Breakdown

  • 5
    97% (6,247 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
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3 / 5 Share

Nov. 6, 2024

Fairly good app, however they are never online when they say they are. Also the conversion tags dont seem to work for me, i get add to cart and start checkout and not complete checkout.

Using app

About 1 month

Total reviews

2

Average rating

3.5

3 / 5 Share

Oct. 22, 2024

Using app

4 months

Total reviews

7

Average rating

3.6

3 / 5 Share

Aug. 15, 2024

Some nice features to get you started. Couple of complaints, though: 1) Customer service is not readily available. 2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute. 3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away. 4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.

Using app

Almost 7 years

Total reviews

3

Average rating

4.0

3 / 5 Share

May 25, 2021

The guys are very helpful but I have found it difficult to set up and use - and not very intuitive. For instance, I had the Shopify Google Shopping App already installed which meant that conversions were duplicating. This in turn, meant that my return on ad spend was inaccurate/inflated. I only realised this by chance after signing up. I am effectively now back in a trial period to see if the app is worthwhile for me. I think there are probably many other people who think they are seeing accurate revenue figures on the app but they aren't. I think the developers should use someone who speaks English as a native language as sometimes things dont make sense in the videos/descriptions. But they are very helpful and have answered many questions from me - I just wish it didnt take so long to learn.

Using app

About 1 month

Total reviews

4

Average rating

2.5

3 / 5 Share

Sept. 14, 2020

Update: Support team has sent me emails on time but they all come to spam so I did not read them. I will check back later. I will change review when the problems were solved. --- customer service bad. I can't contact. I can't change the ID. the application still has bugs. please help me.----

Using app

3 months

Total reviews

3

Average rating

4.3

3 / 5 Share

March 1, 2020

I am using this app to get more traffic, I gave it a 3 star for now because I am not sure how it is helping.

Using app

2 months

Total reviews

14

Average rating

4.4

3 / 5 Share

Feb. 23, 2019

I had a lot of problems with this app when I installed it. However, I had a lot of help and support from Amit who responded to all my emails and arranged google hang outs to resolve my issues. He deserves a pay rise or bonus for his dedication and commitment. Thank you Amit. I gave this 3 stars because I have not made any money since installing the app.

Using app

10 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 15, 2019

My shop and MC center have set the shipping cost, but google can't crawl it. My product has been disapproved because of this problem. I need help and deal with this problem. I have sent the email several times, please help me as soon as possible. Thank you

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 13, 2018

I tried using this app but it wasn't very intuitive. Google merchant center showed that the products were pending due to "microdata" issues. I contacted the app designer and he sent me a video on how to fix the issue. However, it seemed to be too complicated. I am now looking for other options.

Using app

5 days

Total reviews

5

Average rating

3.4

3 / 5 Share

April 24, 2018

Does the work however charging quote a lot.

Using app

7 months

Total reviews

10

Average rating

4.4

3 / 5 Share

Jan. 22, 2018

don´t really like its. complicated interface and can just submit 5 products for free

Using app

2 months

Total reviews

13

Average rating

4.2