All reviews

Rating Breakdown

  • 5
    97% (6,247 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
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4 / 5 Share

Nov. 15, 2024

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2024

recomendo pois o atendimento é muito bom.

Using app

3 months

Total reviews

3

Average rating

4.3

4 / 5 Share

June 13, 2024

Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

4 / 5 Share

May 21, 2024

Great app, a little difficult to set up. Super great customer service, very helpful.

Using app

4 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 24, 2024

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 23, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 27, 2024

Même si l'application semble un peu austère au départ, le service d'accompagnement permet largement de combler ce petit inconvénient. Ils sont disponibles immédiatement par chat et résolvent vos problèmes. Je recommande

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 20, 2024

It was an great app since i have faced an issue. Currently they are unable to track purchase events if you are on shopify checkout extensibility . Its been a week since i brought the issue to them, since then there is no fix! Just because of this issue, my ads data messed up and dropped sales more than 30%. Nop happy at all!!! Please be careful if you are on shopfy plus

Using app

Over 1 year

Total reviews

4

Average rating

3.8

4 / 5 Share

March 21, 2024

Regarding the software at the moment we are not sure if we will use it or not, but I think the customer service staff is excellent, especially Mohib Chauhan was able to respond quickly to my questions and give solutions, I like the professional attitude.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 19, 2024

Helpful app

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 18, 2024

I was having trouble setting up enhanced conversions on my Google ads to link to tee Simprosys app. I reached out to the support team and Mohit was my technical support adviser. Mohit was amazing and in the end connected my Google ads to the app. Above all Mohit was so generous with his patience and understood exactly what my issue was. I would happily recommend Mohit to anyone who needs to contact the support team for advice. I have given a rating of 4 stars as I have not yet started using it but would give it a 5 just on my experience with Mohit.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2024

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2024

Good app for basic Google and Facebook feeds, with very good support!

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 4, 2024

Excelent service to the costumer

Store

RMCLICK

Using app

18 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 11, 2023

Quick and nice customer service

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 22, 2023

It has been good. I liked the customer service better when your hours were better. I have to time it before I go to bed to get help. But at least you help unlike Google.

Using app

About 1 year

Total reviews

5

Average rating

3.8

4 / 5 Share

July 20, 2023

Nao sabia que o suporte era tao bom, fique muito satisfeito com o otimo atendimento para aprovar o merchant

Store

panndor

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 10, 2023

Responsive support and flexible app, but I am missing the ability to customize the brand name field.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 4, 2023

I'm just getting to grips with the app as it has a lot of features, so it's early days for me. The support team have been great at helping me sort through the various questions I have and helping get our Google Ads account optimised. On the basis of the support I've had to date and what I hope it can do for us, I would definitely recommend the app.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

May 5, 2023

Good support from LiveChat with feed issue. Helpful, clear communication and instructions. Hopefully it will sort out the issue.

Using app

8 months

Total reviews

1

Average rating

4.0