Simprosys Google Shopping Feed
Simprosys Google Shopping Feed - Shopify App Store
Rating
4.9
feedback
6,431
chart
#192
All reviews
Rating Breakdown
Nov. 15, 2024
June 13, 2024
Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.
May 21, 2024
Great app, a little difficult to set up. Super great customer service, very helpful.
April 24, 2024
April 23, 2024
March 27, 2024
Même si l'application semble un peu austère au départ, le service d'accompagnement permet largement de combler ce petit inconvénient. Ils sont disponibles immédiatement par chat et résolvent vos problèmes. Je recommande
June 20, 2024
It was an great app since i have faced an issue. Currently they are unable to track purchase events if you are on shopify checkout extensibility . Its been a week since i brought the issue to them, since then there is no fix! Just because of this issue, my ads data messed up and dropped sales more than 30%. Nop happy at all!!! Please be careful if you are on shopfy plus
March 21, 2024
Regarding the software at the moment we are not sure if we will use it or not, but I think the customer service staff is excellent, especially Mohib Chauhan was able to respond quickly to my questions and give solutions, I like the professional attitude.
March 18, 2024
I was having trouble setting up enhanced conversions on my Google ads to link to tee Simprosys app. I reached out to the support team and Mohit was my technical support adviser. Mohit was amazing and in the end connected my Google ads to the app. Above all Mohit was so generous with his patience and understood exactly what my issue was. I would happily recommend Mohit to anyone who needs to contact the support team for advice. I have given a rating of 4 stars as I have not yet started using it but would give it a 5 just on my experience with Mohit.
Aug. 22, 2023
It has been good. I liked the customer service better when your hours were better. I have to time it before I go to bed to get help. But at least you help unlike Google.
July 20, 2023
Nao sabia que o suporte era tao bom, fique muito satisfeito com o otimo atendimento para aprovar o merchant
July 10, 2023
Responsive support and flexible app, but I am missing the ability to customize the brand name field.
July 4, 2023
I'm just getting to grips with the app as it has a lot of features, so it's early days for me. The support team have been great at helping me sort through the various questions I have and helping get our Google Ads account optimised. On the basis of the support I've had to date and what I hope it can do for us, I would definitely recommend the app.
May 5, 2023
Good support from LiveChat with feed issue. Helpful, clear communication and instructions. Hopefully it will sort out the issue.