All reviews

Rating Breakdown

  • 5
    97% (4,041 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2023

the best customer service in all Shopify app. very professional and solving all the issues. very simple and useful feet for Google, Facebook and Bing. asking the right questions, not leave the conversation until everything is solved. thank you so much Simprosys team :)

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 14, 2023

I have installed and used this app for some time. Recommended by industry experts, and I would also like to recommend this to all as well. Easy to use and setup. The support team is helpful and professional. The app is clear to use. If you're looking for something to deal with the feeds, this is the one.

Store

S-ZONE

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2023

Taral was very responsible and patient. I had a conversation with him for more than one hour. He didn't show any impatience with me. He timely understood my requirements for Google feed and gave detailed solutions and steps. Thank you very much! Recommend this app to any seller who needs to put Google ads for their store.

Store

PROIRON

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2023

Great using experience! And their service team are helpful and professional. Highly recommended. Keep going.

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 3, 2023

Great support, best app! I highly recommend Simprosys, I think it is really the best feed app on Shopify! The support is excellent, it is a pleasure to work with them! 5***** all the time! Thank you!

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

March 10, 2023

It's very helpful app I like their app because they are very helpful & supportive. Thank you so much ......

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

Servizio molto cortese e preparato, abbiamo ricevuto supporto fino alla risoluzione del problema , un grazie speciale a Nikunj che ci ha seguito fin dall'inizio con estrema cortesia e preparazione

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

The app is user-friendly and easy to set up, with step-by-step instructions to guide you through the process. Also great and quick customer service!

Using app

42 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

The functions are complete, and any questions can be answered in a timely manner. The service is very good, thank you very much.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very greate and good assistence. Have help me to understand how can i fix problem on my account. Very kindly

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 8, 2023

Im having trouble installing this app in keeps telling me "You don't have this app installed" every time i try to add it

Using app

2 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Dear Merchant, Hope you are doing well. I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We have tried to contact you via email as well as also replied to the queries you have raised in our Support email box. But since then we haven't heard back from you so it may have happened that our email might have landed in your Spam box. So can you please confirm if you still have any issues with the app or anything else? You can also reach out to us via email at [email protected] or use our Live Chat facility from the App interface using the "Get Support" widget. Awaiting your reply. Thanks, Milan Vaghela Simprosys Google Shopping Feed App.

5 / 5 Share

March 7, 2023

The App working well and the support is fantastic. All my questions were answered quickly and provided me with exactly the information I needed.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Needed help with some issues we were experiencing in Google Merchant Center and the customer support was beyond helpful in resolving the issues through the app feed. Staff is thoughtful, insightful and thorough, best experience in dealing with an app's customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

This app is extremely user-friendly and has helped me a lot. The customer service is also incredibly nice, always able to assist me. I will definitely recommend it to more people!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great app! You can see from the ratings and # of reviews that they do an incredible job. Even with all the complications of GA4 setup, they've made this process very easy. I highly recommend this app.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

First thing that comes to mind is their skill sets in terms of understanding the google world. Secondly, is their ability to find quick easy to understand solutions and lastly, their app is extremely easy to implement and gives the merchant the ability to fine tune their products and optimise for Google Shopping.

Using app

4 months

Total reviews

19

Average rating

4.7

5 / 5 Share

March 6, 2023

Fantastic support and really useful app, we highly recommend it to anyone in need :) Solving problems related to the feed was easy and new skills can be acquired slowly

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Very nice customer service, highly suggested! This app have helped saved more time and easy to do any change.

Store

Crfatop

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Shiva is outstanding in helping me solve issues related to Google analytics and Google Tag manager. They achieved for me what others couldn't. Thanks so much the app is worth it

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 6, 2023

I reached out the Simprosys with some questions and advise before installing the app. Within one day, I received a very helpful reply from Ashvin Prajapati from the support team. He answered all my questions. Coming from the Magento side, I was a little cautious with the feed. I soon realized that the app is so well built and has automated most of the manual tasks that I have been doing. I needed some help with the Google Merchant Center and reached out to Ashvin again via email, he advised my to use the chat so he could help me faster. Everything issue was solved and explained to me. My site has just been migrated to Shopify today and is ready to go. Thanks to Ashvin and Simprosys.

Using app

1 day

Total reviews

3

Average rating

5.0