All reviews

Rating Breakdown

  • 5
    97% (4,083 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (43 ratings)

Reviews with Text

  • 96% (4,010)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2022

This app does exactly what it's meant to do, and lots more. It's excellent value, but the best thing about it is the customer support

Store

OzDealz

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

I've been using this app for years now and their customer service is next level. Help solve all problems over and over.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2022

Thank you for warm support. The customer service is outstanding and the app makes life easier for those who use Google Ads.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

I always like to wait for a while before leaving a review as typically, the support from developers is great in the beginning, and then once a glowing review is left or as time passes, the attention, and responsiveness fade. I am impressed that such is not the case with Simprosys and the various solutions that I have been using for about six months now. They have consistently delivered by way of speedy support and knowledgeable support. In diverse areas. From the Google Merchant Feed troubleshooting to Shopify schema markup issues, they have knowledgeable resources. I wish they would also have an offering for Google Ads as that is a core area that would complement or complete the solutions needed for an e-commerce site. As would feed solutions for other marketplaces such as eBay, Amazon, and, Etsy. And, their rates for the app are reasonable. They are based in India so, time difference may be a challenge initially and I found that someone responds to emails around the clock. Screensharing for support was helpful when email back and forth seemed to not work. One time, I picked up the phone and dialed their number for what was around 8.30a Indian time and was pleasantly surprised to have my call answered by the CEO who walked me through the setup. Having used other major solutions/apps for Google Merchant Center feed before switching over to SimproSys, I can say that they are the way to go. Good job team, Simprosys!

Using app

4 months

Total reviews

5

Average rating

2.2

5 / 5 Share

May 11, 2022

Great app and super responsive support. Milan was awesome helping us get everything set up. The app also does everything we needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Great app experience, intuitive UX design and very helpful customer support that responds very quickly. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

This app is great. I am a complete novice with ads and the support team have been so helpful. Getting my products all set up has been seamless!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

The App and supports are absolutely superb! I had a slight issue their staff Dharmendra assisted me very quickly and sorted it out within a few minutes. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2022

Amazing app! I am using it for all my 50+ clients' Shopify stores. Superb support, and advanced functionality. Definitely recommend it to anyone who needs a feed management app for their Shopify Store.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

A good product, great supportive team. I appreciate their helps on my feed issues. They usually resolve my issues within hours.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

I had an issue and Sohil replied promptly in chat before fixing the issue right away. Great customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Definitely the best feed app on the Shopify platform. Top notch customer service. They provide plenty of resources to guide you through the process.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Best app for Google Shopping Feed. I got proper support from customer support Saad. It was really helpful for me. And for future support, they promise to do that.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2022

Seems like a good app. Mohit helped me to sort some problem with my google merchant center account. Thanks.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

I had issues with my google merchant center account and Simran was exceptionally helpful in explaining the issues and providing solutions. An awesome app and great support team that is prompt and effective if you ever get stuck...thanks once again!

Store

myesoko

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Very good, simple interface, easy to use. The customer service response is also very prompt, I will recommend it to more people.

Store

BVVU

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Very good customer service solved my tedious problem. Very patient. Worth recommending

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

May 5, 2022

Many thanks to Shiva Parmar for the technical support. With this plug-in, our new site brought in more natural traffic conversion orders.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

I've been using this app since 2019 until now and never get disappointed by the function of the app or the quality of the support team. Good job!!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2022

Very easy to use - everything synced very easy from Shopify to Google - and I was able to resolve errors. Sohil was helpful in supporting me with errors I was seeing in the Google Merchant Center.

Using app

1 day

Total reviews

2

Average rating

5.0