All reviews

Rating Breakdown

  • 5
    97% (4,083 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (43 ratings)

Reviews with Text

  • 96% (4,010)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2021

The best customer service available! I contacted them due to issues with my google merchant centre account and they conducted a full review of my site and gave me a full list of improvements that I would never have even thought about. Great service very highly recommended.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

This app is outstanding. It works like a charm. It also includes a Remarketing & Conversion Tracking feature, this is an awesome perk. The Customer Support Team answers fast, and they truly help you.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Great app with great customer service! The Simprosys team walked me through everything step-by-step.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

I needed some extra help figuring out settings and Hemant helped me with that and then went above and beyond! I've actually NEVER had this much help and amazing customer support from any app I have installed on my site! He helped me get all my tags firing! ;)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

Absolutely superb. Great customer service. Had problems with feeds, they were very helpful trying to solve the problem. Since my first review one year has gone by. And I just want to add that support has been continuously amazing! Adjustements were made when necessary, and questions answered in a timely fashion. Can still recommend.

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

Simprosys support is awesome (thanks Kevin for your quick help!). And the app is very convenient at an affordable price point. One of the better apps out there for sure for the value for money it offers!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

This app is great and the support is absolutely incredible! I highly recommend this anyone as I can assure you if you are facing any technical issues, do not be concerned, the support is there to help you. They really went above and beyond with extremely thorough instructions and guided me very carefully there many issues. I had warnings from Google regarding multiple account issues and the incredible support team of this app helped me solve everything. They really know what they are doing and understand the details inside and out. I feel happy to support this team.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Easy to use with quick and knowledgeable support team! Highly recommended app for people using Shopping ads!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

The support was very quick to help. Very happy about that. So far so good, Kalp Dev was very helpful with answering my questions.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

A1 Customer Support!!! Love the app as well, reliable and easy to use. Would recommend if setting up Google Shopping Product Feed

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Very help customer support. As someone who hardly has any knowledge about how Google Shopping works, Kalp kindly explained how things work and was very patient with me

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Amazing app. Wouldn't use anything else to get my catalogue to FB and Google. Conversion tracking tags are also a useful feature.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

I was so frustrated trying to fix the errors in my google feed and the chat option for customer service saved the day. I downloaded a few other feed apps and this was by far the easiest to use and sync.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

The application is as advertised. That is why we use it. However, the customer service is superb! Kevin consulted with us on how to get a suspension on an ads account lifted. That is amazing customer service. Highly recommends using any application by Simprosys InfoMedia.

Store

EVO

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Great app, even better customer service! They even helped with fixing the product page's Schema after it got an error from Google.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Great app, easy to use, and very helpful customer support worth the price. Best choice for google shopping feed and tracking conversions.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

This app made it very easy to sync our products to our Google Ads account. When we had an issue with our product data (Shopify issue, not an app issue), Milan from the support team fixed it for us very quickly. We appreciate the excellent support!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

An excellent app for generating Google Shopping feed. I have also created Google shopping ads through the app and the results have been fantastic. Support is super helpful and goes above and beyond. Highly recommended.

Using app

28 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great app, i've been using it for 2 years now, they are proactive on every google changes and updates, and customer support answer quickly and on point. No brainer for Google shopping on Shopify

Store

Cabaia

Using app

Over 3 years

Total reviews

3

Average rating

3.0

5 / 5 Share

Dec. 3, 2021

The live chat assistance is AMAZING. I set up on my end, and they answered my questions & helped me to troubleshoot. If you're doing it alone without help, CHOOSE THIS APP! The live chat makes it simple!

Using app

2 days

Total reviews

4

Average rating

5.0