Simprosys Google Shopping Feed
Simprosys Google Shopping Feed - Shopify App Store
Rating
4.9
feedback
4,153
chart
#114
All reviews
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Jan. 20, 2020
Great and quick support. I had an issue with Google merchant center and the team was quick to help me fix my mistakes :) Thanks !
Jan. 16, 2020
The support staff are very helpful and responsive. They helped me resolve the issue quickly and easily.
Jan. 15, 2020
Pretty easy to set up and saves a lot of time. Customer support is definitely one of the most reliable I've encountered.
Jan. 9, 2020
Excellent app. Very easy to set up the conversion tracking, Google product category, gender, product condition, etc. with just a click of a button. I tried before other apps, but Feed for Google Shopping is by far the easiest to use.
Dec. 18, 2019
DO NOT DOWNLOAD THIS APP. We spend a lot of money on this app and the customer service was horrible. False promises made and the quoted us a custom price for high volume of products we had which after months of billing turned out they were charging us more than agreed. After we left a negative review for this app the owner has assaulted our business by disabling the google shopping feed and making us non complaint with Google Shopping. The owner of this app is absolutely pathetic and childish.
Hi, 1 - It is very unfortunate to say that we were charging more than agreed. Whenever any merchant approves the charge for any app, the Monthly Recurring charge is clearly communicated in the app and in the Shopify Page as well. It is not just for our app, it same for all the apps charing merchants through Shopify's Billing API. In our case, we don't have a usage-based charge on any of our applications. So, charging any merchant for more than what is agreed is not possible. Merchants can see the "Exact Amount" before they approve the charge. 2 - We did not block your access just because you had left a negative review of the app. Actually, we did not block it at all. Your store had more(3.5M+) products than the agreed limit on the approved charge. Also, anyhow, our system would have blocked "manual resyncing of all the products" as products on your store were more than 2M(see screenshot https://bit.ly/3f91wvj). Please keep in mind that, we block the "manual resyncing only", not the continuous syncing of already synced products. We block resyncing for any store that 2M products and request them to get in touch with us. In fact, in your case, I had made it very clear to you that our system does not remain efficient for the stores having more than 500K(very safe limit) products. (See screenshot https://bit.ly/3f91wvj of you being informed on 24th Oct 2019). 3. Regarding Pathetic and childish behavior, I just tried to be clear to you that we can not support the merchant with these many products, but you wanted to have your way anyhow. In fact, I had tried to make it clear to you long ago and you had confirmed that you will try other solutions provided you cross the product limit. Also, in the past you had around 4k products more than agreed limit with pricing, we did not force you to pay for those extra 4K products. (See attached screenshot - https://bit.ly/38nOtU1) So, with the above-given clarifications, I would like to add that, we are not money-hungry people. What we tried to do was to make sure that our serviceability to other merchants doesn't get affected by the crashing of servers because such a large volume of products go in the manual re-syncing. Other than that, the resyncing of 2M+ products' store would have taken at least 5 days because of Shopify's API call limits and Leakage possibilities. That would have proved to another major issue. Regards, Amit
Dec. 18, 2019
This is an amazing app, it helps you setup google tracking in a couple of clicks really easily. It also auto update my google shopping feed. Customer support is very fast, efficient and helpful.
Dec. 18, 2019
I've been using this app for almost a year and feel good, especially the fast support service. They will help you to set it up if you don't know-how. Recommend it to everyone
Dec. 17, 2019
Thank you, thank you, thank you! Finally a simple way to set up Google product feeds! So simple, took less than 5 minutes.
Dec. 17, 2019
We had to go through the product ID changing process. The support team helped us a lot. This App is easy to use
Dec. 16, 2019
Best app for Merchant Center. Huge amount of options and superfast support! You can submit products in a ton of different ways. Recommended.
Dec. 16, 2019
This app has worked wonderfully for me! A client of mine switched domains, and they helped me re-sync everything instantly!
Dec. 16, 2019
Best App for Facebook & Google Shopping especially if you have a large number of products! The support team is amazing i had been struggling to fix a pricing issue on my own in facebook for a week with no success, and after reaching out they had it fixed in a couple of minutes.
Dec. 15, 2019
Very decent app. Full of features and set up guides. It really helps us advertise internationally and on Facebook as well. Listings are highly customisable and easy to manage.
Dec. 15, 2019
Amazing app and best support compared to any other app on the store. Highly recommended to anyone wanting to use google ads.
Dec. 13, 2019
Support is excellent. Knowledgable, courteous and fast. Been using the app for just under a year, very satisfied.
Dec. 12, 2019
Whenever I have questions the come back with Lightning Fast customer service, that is helpful and polite. Very impressed.
Dec. 11, 2019
I loved using GSF for managing our product feeds for Google Merchant Center. The support team was very helpful and helped us get promotion feeds into GMC before Black Friday - a huge feat!
Dec. 11, 2019
I used this app to replace the default Shopify Google Shopping app so I could get full control of feed data. This app enabled me to add VAT breakdown and tax info, as well as include metafield data for better control of product features. Support is about the fastest I've experienced with an app developer on Shopify.I highly recommend this app to anyone who wants more control and visibility of their shopping feed (especially those selling B2B).
Aug. 7, 2020
Initially experienced stock sync issues, however this has since been resolved with assistance from their helpful team.
Dec. 10, 2019
I’ve been using the app for over a year now. Works excellent and their customer support is outstanding, helped me fix thousands of disapproved products on Google!!