Simprosys Google Shopping Feed
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The app has completely destroyed my successful Performance Max Campaigns. Due to a technical fault in the Simprosys app, it is excluding all my best selling products from Google ads. This is costing me thousands in lost sales and all the valuable learnings from my campaigns. The support team are on holiday for 10 DAYS with limited, delayed support. Absolutely shocking support, considering I have been using this app for 4 years now and they have allowed me to sink like this.
Nice app. It is easy to use and the customer service is very professional. It is hoped that there will be more and more functions.
if you remove this app this people remove all your google feeds and they that help you. i see this app high reating but that is not true.
Whenever any merchant removes our app, Merchant is sent an email. That email contains a link that helps merchants to remove the products submitted by our app. If you don't click on that link, your products are not touched at all and we get out of the business without any further communication or process. In your case, you had clicked on that link to remove the products submitted by our app. That is the reason products have been removed. In fact, you had come back to us(with the help of Shopify Support) too if we have any cached data to resubmit the products again. But, it was too late. So, this is not true that we on our own removed the products. You had clicked on that link that removes the products.
Very patient, they work complex situations. They did not get tired or leave me stranded for a tough problem.
The app works great and does exactly what it's designed to do. When I ran into an issue, Abhishek not only helped me fix it, but went above and beyond by fixing a problem that was caused by my theme and not the app. Highly recommended!
Great app for managing your Google product feed. The customer service is even better than the app! They are extremely helpful and knowledgable with every aspect around creating a proper Google product feed. Extremely satisfied!
Highly recommend this app. It helps us filter which products we advertise on Google Shopping and allows us to select certain products for promotion. The integration is practically seamless and the support has helped immensely.
Facile da usare, il supporto é sempre attento e risponde abbastanza velocemente. A volte ho riscontrato cali di traffico ma tutto sommato hanno risolto il problema in brevissimo tempo. Sono contenta del risultato
Bruce and Abhishek provided us very, very helpful and quick customer service with an issue we had with our feed. 10/10 service to go along with a great app! Thank you, guys!
Love this app, it integrates perfectly. The customer support is superb and very knowledgeable. I highly recommend using this app for all of your product feeds.
Great app and great customer service. Work well with the google merchant center. I highly recommend it.
This app is awesome. Make it super easy to set up google shopping feed. Customer service are also great.
I used this app for my google shopping, it is very easy to use, and the service is wonderful, they will help me to fix issue very quickly.
So far so great - I had an awful experience with Google Shopping App - tried to use it a couple of times for my GMC feed but it wouldn't play ball at all. Within a few days of using this app instead, the developers have helped me twice with two issues I had. It's so nice to get fast, efficient attention - really appreciate their work.
We are getting a very high conversion rate on our Google Shopping ads with this app. It is awesome because once you get it set up, you don't have to constantly be managing it. We had some minor technical issues getting started, but the customer support was fantastic. We are now working with the developers to take our Google Shopping ads to the next level and they have been very responsive and helpful. Highly recommend! Update 11/2/20 - Just asked the tech support team to review our ads and settings, and they were very quick to respond! Thanks for the great customer service!
Great app & reasonable price. Easy to setup. Support team also really helpful. Thumbs Up! Thank you guys!
This app great and their customer support is awesome! They went over and above by offering to review our Google shipping settings which they fixed without us even being a customer at that time! They've answered every question within 24 hours - most within 12 hours or less, even during their night time (they are in India). I highly recommend this app AND their team!
Works great! And better yet, amazing customer support, they fixed a problem within 24 hours on my website that was affecting my Google Shopping Ads, while both Google and my web developer were giving me the endless run around and not offering any useful support.
Great app and the customer service is the best I have received from any of the apps I have used. Will recommend to anyone with a Shopify store!
i used the app to help me manage my google shopping and merchant center. it works well. i had an issue and the support team were great at assisting me in a very timely manner. thanks
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