All reviews

Rating Breakdown

  • 5
    97% (4,064 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 96% (3,993)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

Great customer service. Had the patience to help me figure out the issues with my currency conflicts

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Quick Response and Excellent Support

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

This app is highly intuitive, and the customer support exceeded our expectations. We are pleased to have integrated it into our site and have found it to be a valuable addition.

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 5, 2026

support is very helpfull and the APP is working great

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great customer service and timely replies. Thank you for this great app.

Using app

Over 4 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 4, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

I had some difficulty setting up my Shopify feed in the USA on my own at 11:30 at night. I contacted Simprosys through their chat, Nilesh came online right away. With his excellent help, we got everything set up in minutes. Then he waited around to ensure everything was working, pointed out to update my shipping policy, and badaboom it was done. Fantastic service, thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Very helpful app and very responsive, patient, and helpful customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Love this app, very affordable and great customer service always, I have been using it for 6 years with great success

Using app

Over 5 years

Total reviews

10

Average rating

4.3

5 / 5 Share

Feb. 2, 2026

Amazing app! Makes my life simple. Always working, easy to use.

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

PARFAIT MERCI

Store

ARCADIA

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Sehr freundlicher Support, man muss nicht lange warten, der Support antwortet schnell und ist sehr hilfsbereit.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Outstanding support for Google Ads consent mode We had an excellent experience with the Simprosys app and their support team. Mohib and the team helped us properly set up Advanced Consent Mode for Google Ads. The support was fast, highly knowledgeable, and very thorough. Including clear explanations, screenshots, and proactive checks on both the Shopify and Google Ads side. They actually verified that everything was working as expected. This is truly outstanding customer service. I can highly recommend Simprosys.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

the app is really helpful in managing the products and allow easy insertion of your metafields into custom labels. the support is super helpful. faced an issue with tagging of metafield and support assistant Smriti was of great help in resolving the issue

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

For complex stores with lots of products, where we face technical difficulties with Google Merchant, GA4 and integrations, this app and their team are a massive help. Their support team is FANTASTIC! Immediate response and straight to a solution, Smriti Sharma, knew exactly what was wrong and what to do about it. We've had these issues going with our Merchant signals and API connections, for months! Costing us inefficiency in our ad campaigns and inventory headaches, not to mention hours lost in trying to figure out what was going on. Once we looked for support through Simprosys, Smriti looked beyond the app's interface, onto the back end of Merchant and our store and sorted out our problems. Amazing help!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Excellent shopping feed app with excellent support

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Absolutely fantastic service. I had a problem and received over 2.5 hours of guidance. In the end, a great result. Best app and superb service.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Muito bom aplicativo, ajuda muito aqui no feed com ótimo suporte

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great customer service, always helpful and informative.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great support team and product to work with

Using app

About 1 month

Total reviews

2

Average rating

5.0