All reviews

Rating Breakdown

  • 5
    97% (4,193 ratings)
  • 4
    1% (58 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 95% (4,098)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2025

This is necessary part of doing business online and this definitely an app you can use, but it's also the customer support. They walked me through the details of why I kept seeing errors from merchant center. In my case, I had the Google & YouTube channel that was sending conflicting information. Just needed to disable that. Also, category colors are not the same as Google's color field, so Ashvin helped me sort through the process and made sure I knew how to do it myself with screenshots and step by step guidance. The only downside to all this customer service, you have to be online during IST business hours. Not a terrible price for something that can be basically free sales. Good luck, hope this review helps with your decision making. Update: It's not just Ashvin that is super helpful, there's also Smriti. Spent the time to dig through and figure out why our Meta Product feed was showing many out of stock. We make extensive use of the Shopify Bundle app, so once identified, it was just setting a toggle to get it working. Prior to that she also diagnosed why the google merchant feed was suddenly showing a pricing error on only some items... turn out we had temporarily disabled our product schema app, which was now not reporting any pricing information to compare with the landing page and the feed.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Store

Vulaura

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Excellent app and very helpful customer support

Store

Woodish

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I had a great experience with the Simprosys Support Team. They were very responsive and helpful in resolving my queries. The team clearly explained each step and provided accurate guidance on how to fix the issues I was facing. I really appreciate their patience and quick turnaround time. Overall, their support is reliable, knowledgeable, and customer-focused, definitely one of the best support teams I’ve interacted with.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Mehul was very helpful in guiding me through the setup of the Simprosys Google Shopping Feed app. He assisted me in configuring everything and helped include my products in the Google Merchant Center using the Simprosys data source. I’ve just installed the app and will be monitoring the results soon. Thank you for the support!

Using app

22 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Oct. 27, 2025

good support

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Équipe super réactive et toujours prête à aider. Très efficace. Ils m'ont aidé à me débloquer d'une situation compliquée avec mon compte GMC et Google Ads. Un grand merci à Nirav. Je recommande les yeux fermés.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

I wanted to share my feedback about your support. The team was extremely efficient, kind, and quick. They helped me a lot and made the whole process very smooth. I truly appreciate their assistance!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

The support is very helpful and responded to our questions immediately. Thumbs up!

Store

NuMe

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Excellent customer service!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

J'ai été contacté par Saad et il a répondu par détails à mes questions. En plus ses réponses étaient rapides dans le même jour. Merci pour ce travail !

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Ashvin worked tirelessly to get our merchant center sorted. Highly recommend this app.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Genuinely astounded by the customer service. Nehal was super patient and knowlegable, I was on the free trial and he took the time to walk me through everything. Some of the issues were just me being stupid on the Shopify setup and he still took all on and resolved. Pretty rare in this day and age, I'm still figuring out the app, but 11 out of 10 for genuine human support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

very helpful app better than google exnestion

Using app

1 day

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Really easy set up and great support when needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Great support staff

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

love it..5 years using it and still loving it in all our stores

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Symprosysis has been my go to app for google shopping. they are just wonderful

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0