All reviews

Rating Breakdown

  • 5
    97% (6,248 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2024

The after-sales service is good and the response speed is fast. I encountered some problems with GA4 data statistics and was very helpful in solving them.

Store

Hidoes

Using app

About 2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 23, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 23, 2024

Very handy app, price - value is excellent, great customer service through chat. Definitely recommended for submitting feeds for Google shopping and other channels, when you're on a tight budget looking for a simple, easy to use and solid solution.

Store

STAS.nl

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2024

This software is good. Customer support Ruchi was very patient in solving my problem. Highly recommended.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Customer support is great. Nikunj helped me really fast, this app is the best for managing google shopping feeds in my opinion.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

boa

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This app is worth much more than what they ask. So many integrations that work flawlessly. On top of that the support is amazing. Dharmendra helped me configure everything from Google Analytics to Facebook and Pinterest. Don't bother struggling to configure the app and accounts. Just ask for a 30min meeting and everything is set up by Symprosis. You can't ask for more. Catalogs, feeds, and very important for my store, Shopify markets. 10 out of 10 for functionality and support. Thank you again, Dharmendra. What a great person.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2024

GREAT!

Store

Voopeak

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

An essential app for Google shopping. Great service too.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2024

great app! Ive been using for years and the support is fantastic!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2024

very responsive team!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I loved the service and the speed. Precision to help and the main thing is a friendly person on the other side to help with whatever is needed. I highly recommend the app.

Store

Diörja

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Siddharthan was amazing!!! Fixed all the issues!!!

Store

Cozyla

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

April 17, 2024

I'm reaching out to share a concerning experience I've had with the Symprosys app, and to caution you against installing it on your Shopify store. This app has caused severe disruptions for many businesses, myself included, by leading to the loss of Google Feed in Merchant Center and, in some cases, resulting in accounts being banned from Google Ads. Despite these significant issues, it's astonishing that Symprosys is still active on the Shopify platform. What's even more troubling is the app's vindictive behavior upon subscription pause or uninstallation. Users have reported that Symprosys maliciously deletes their Google Feed as a way of "thanking" them for using the app. This is not just a betrayal of trust but a deliberate sabotage of your Google presence. Please heed this warning: do not install the Symprosys app on your Shopify store. It's imperative to safeguard your Google control and avoid the potential harm this app could inflict on your business. Spread the word among fellow merchants to prevent them from facing similar setbacks.

Using app

Almost 2 years

Total reviews

2

Average rating

2.0

5 / 5 Share

April 16, 2024

erstklassiger Kundensupport! Wir hatten in Problem mit unserem Feed und uns wurde direkt sehr ausführlich geholfen.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great customer service and help setting up.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

I would like to say that the customer service from this team was very professional and resolved my issue quickly. I am very grateful for their prompt help!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

Great customer service.

Store

Techvue

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

Great Support. The App works fine. Some issues in Merchant Center was fixed directly

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 16, 2024

Great app and team always fast to respond and help.

Store

Abysse

Using app

About 3 years

Total reviews

1

Average rating

5.0