All reviews

Rating Breakdown

  • 5
    97% (6,165 ratings)
  • 4
    1% (93 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2020

Milan was a great help in getting me back on target with the Google Shopping Feed. He was efficient, professional, and friendly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Some support desks quote a 24-hr or 48-hr turnaround time for responses. I received a detailed reply to my support request about 7 hours after I submitted it, which I think is very responsive.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

I am a new user, ran into a tech glitch (my bad) getting set up. The support was superb and quick. As I am accustomed to another platform that offers no support, this was a pleasant surprise! The set up was actually seamless, and the resolution to my error was actually automatic. I am very pleased with this app and so glad my team recommended it.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2020

great application, very useful. those support at the height helped a lot. I will continue to use further

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

The best app for google shopping hands down! Packed full of features (not only limited to google shopping) with fantastic support, this app contains everything you need for full control seamless functionality when it comes to google.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

So impressed with Simprosys customer service. Very quick, thorough, helpful, professional, friendly. Couldn't ask for more. I also like the app, which came highly recommended by experts - so happy I took their advice.

Store

Zanmis

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Simprosys has the best customer service I have ever experienced. And the app just works. It came highly recommended by experts as the only feed app to use.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

I have recently started using this app and the customer support was excellent with resolving several issues I had with my ads being approved on the Merchant Center. I had spent several hours trying to resolve the issues directly with Google but this had not worked.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

This app does everything you need to setup your merchant feed and run ads profitably - the support team even made some advanced customization for us that really was above and beyond what anybody would need.

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 19, 2020

Great customer service! SUPER EASY TO USE! Great price. Before this app I'm not sure how anyone got google shopping set up. It was a nightmare before this app. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Used to help us set up an XML to pull into a feed management tool. Worked great, had some trouble around variants and setting up additional images in the feed, support were really helpful

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

excellent support from the team. I really appreciate it, and I use this app to handle all my google shopping ads, saving me ton of hassles and times.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I emailed and within 30 minutes, they fixed the issue and we will be able to go live in 48 hours. I wouldn't have known about the issue otherwise. Great customer service!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

The support of this app is brilliant! Even though we're still in the free trail, their staff was eager to help us. We started to use this app cause there's a issue with products in our Google merchant center and we couldn't find solution, so I ask for their help Their staff respond to our question soon and solved the problem for us. They really save my day!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Thanks for the quick and complete support. Able to complete the install without further issues at all.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Best support I have received. They do the extra mile as well for issues that required additional attention

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 17, 2020

I am new to Shopify, I installed this app and ran into some issues. I sent an email to support and the response time was AMAZING in spite of it being really late. Their customer service is awesome! I would definitely recommend this service. I started using this service because it was recommended to me over other providers and I certainly understand why!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

This app has great and fast support if you have any questions setting this up. I Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Dear support team, I recently contacted Abhishek Mishra to help me with an issue I was experiencing trying to get my products approved. Abhishek Mishra was more than helpful and his quick advice helped me sort out my issue in a very short amount of time. Thank you very much !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Great Customer support! very quick responding, highly recommended. The product was well beyond my expectations. AMAZING!

Store

Grabea

Using app

5 months

Total reviews

1

Average rating

5.0