All reviews

Rating Breakdown

  • 5
    97% (6,133 ratings)
  • 4
    1% (93 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2024

So far it's been good and their customer support is so active

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Great app, service and support. Easy to use and navigate - 100% recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Amazing App, Unmatched Support: Tailored Solutions and Expertise! My recent encounter with Simprosys customer support left me thoroughly impressed. This brand doesn't just offer fantastic support but demonstrates an exceptional understanding of the issues I faced while using their program. The support team showcased a remarkable grasp of their product, providing tailored solutions that addressed my specific concerns. Instead of generic responses, they delved into the nuances of my queries, ensuring their assistance was both effective and customized. What set them apart was their proactive approach to problem-solving. Anticipating potential roadblocks, the team offered solutions before issues could arise, showcasing a commitment to a seamless user experience. In a market flooded with options, Simprosys stands out for its extraordinary customer support. Their deep understanding, personalized assistance, and proactive problem-solving redefine industry standards. I wholeheartedly recommend Simprosys to those seeking not just a product but a supportive partnership. They've earned my trust and gratitude for their unwavering dedication to customer satisfaction.

Store

Buyngs

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Really quick and efficient, found more issues with my website in 5 minutes than I have in over a week. REALLY helpful

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Greate app, great customer service!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I chatted with Hemant, who was very helpful and looking into all issues. Was able to provide step by step instructions and screenshots for me to follow.

Using app

10 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

One of the best apps in the entire Shopify App Store and certainly the bast app for Google Shopping Feed.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

A very good app, setup is super easy and support is quick to reach. So far we are more than satisfied.

Store

Rymhart

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

This a very good app!! It has all the features that I was looking for to make my life easier. I highly recommend this app, thank you!

Using app

Almost 2 years

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 12, 2024

Dharmendra Rahevar was very helpful and supportive in setting up Google shopping feeds.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

This app is great & the customer service is very good. Ashvin helped me out with an issue that I had on our store & I am extremely pleased with the job they did!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Ashvin was a great help going above and beyond to help find an issue within the merchant centre. Fast response and great communication. Highly recommend the app!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Firstly, the Google & YouTube Channel app provided by Shopify / Google is so bad that it could get your merchant account suspended. It won't let you select an existing MCA and forces you to create a new one. This is a known issue for around 2 years when you search for help online. Still not fixed. Also, I am waiting to hear back from Google support for 5 days one 2 tickets regarding this issue, no reply. And Shopify support said they can't do anything. Secondly, SimProSys is a DEEP integration app between Google Merchant Center, Google Ads Shopify, and even has Pinterest and other integrations. You can do a LOT with this app that you can't with other apps. But what amazed me is their support team. Their man Prem stayed with me for over two hours and made sure that everything was set up correctly on two domains. I really appreciate his help. I know I'm in good hands with these people and my stores are seamlessly connected with my MC accounts now.

Store

MylaPet

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

What can i say about the team. Especially Saad who just helped me navigate the nightmare that is google feeds and merchant center errors. ABove and beyond the call of duty. I told him i wish that google and facebook had employees like him with the knowledge and understanding. You're missing out if you don't have these guys handling your google feeds and more. this should be a $100 app.

Store

ALLRJ

Using app

Almost 6 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 8, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

The app works very well, and Shiva always provides superb support. Based on my experience, you will be happy that you went with Simprosys.

Using app

Over 2 years

Total reviews

20

Average rating

4.5

5 / 5 Share

Feb. 7, 2024

This app and especially the support is TOP NOTCH. I sent in a support request recently and they responded immediately. Instead of going back and forth by email multiple times, Dharmendra suggested a zoom call. I was pleasantly surprised! So many other companies are looking to avoid getting on the phone, let alone do a zoom call. Most companies nowadays don't offer support beyond email so this really impressed me. It showed how much they care about their clients. Actually, Dharmendra and I wound up doing multiple zoom calls to get my questions answered and issue resolved. He truly went above and beyond. You have a customer for life with me! Thank you again, Dharmendra

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Works well and support is good

Store

paw-wow

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great app and awesome support

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Brilliant support, Shiva was absolutely amazing, sorting out two conflicting apps, one of which we did not know we had. Patient and very helpful, cannot recommend enough

Using app

Almost 6 years

Total reviews

1

Average rating

5.0