All reviews

Rating Breakdown

  • 5
    97% (6,252 ratings)
  • 4
    1% (94 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2024

Taral who assisted me on the app chat was incredibly sharp, patient and nefficient. I was most impressed with the level of service

Store

Modi

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The support do best to help wth problems. And they always find a solution :)

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Amazing app, amazing support. Sachin has been incredibly helpful, this is the best feed app with the best support. All of their apps have only been a great experience so far, we love the team and how they are always up-to date with new features, new technology and new requirements. Simply our goto apps in all our stores.

Using app

Over 3 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Jan. 25, 2024

This app for Google Shopping Feed is seriously a game-changer! It connects smoothly with Merchant Centre, making bulk edits a breeze. The support team is top-notch, and always there to help. They're Google-verified, so you know they're legit. They even helped us set up automated discounts, which is a bit tricky but way easier with their guidance. Setting up tracking for analytics and conversion stuff? Piece of cake with them. Seriously, highly recommended!

Using app

10 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Jan. 24, 2024

I have issue with my conversion API setup. I reach out to them and they solved my within a day. their support system is sooo much effective. i find them always available for support. I Highly recommend their app. its provide accurate tracking and they so many features that cover all your needs. Hats off to their support team. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great Support Team and great App

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

This is absolutely the best app I've ever used to handle Merchant Centre, Adwords, GA4 integration. I've been an Ecommerce Dev for 15 years with both Magento and Shopify and this extension just takes the headache out of all of it. On top of that if you do run into an issue, their support is top notch. We're using this on two stores now. Very happy with it and great pricing also.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Acabei de receber o suporte e é incrivel , fizeram toda uma leitura da minha loja estou muito contente , vou enviar ao merchan mas foi apontado erros que eu não sabia sensacional

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Perfect service, I highly recommend it!

Store

Diamond

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

It’s a great APP. It’s much easier to use than the official one from Google. It has comprehensive functions, especially the service. It’s so professional. It would be perfect if they could also provide customer service on weekends. Hahaha

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Great app and service

Using app

4 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Jan. 22, 2024

Support is unresponsive, Custom Label 0 which clearly shows as being removed doesn't go away. I'm very experienced with the app and re-synced data multiple times. No response for 3 days now and it's still not working. It's large shop...perhaps not great for larger collections. After years of using this app, I'm actively looking at other apps and doing this DIY. ' Perhaps they are overwhelmed now

Using app

5 months

Total reviews

5

Average rating

3.2

Developer Reply

Dear Merchant, Thank you for sharing your feedback with us. We are sorry to hear that you are facing an issue with the Custom Label 0 attribute submitted in the feed. We understand your frustration and we want to help you fix this problem as soon as possible. The issue with Custom Label 0 could have been caused by various reasons, such as using multiple feed submission apps or methods to submit your product data feed to your Google Merchant Center account. This could have interfered with the removal of the label from some products. This issue is not related to the size of your shop or the number of your collections. We have already replied to your previous email on Monday, after the weekend, and tried to explain the cause and the solution to the issue. However, it seems that you did not receive our reply or it went to your spam folder. We would appreciate it if you could give us another chance to assist you with this issue. We can arrange a Google Meet Call with a screen-sharing facility where we can help you resolve the issue in real-time. Please let us know your thoughts and availability. We appreciate your patience and cooperation. We hope that this issue will be resolved soon and you will be able to use our app without any problems. We value your feedback and we want to keep you as our loyal customer. Thank you for choosing our Simprosys Google Shopping Feed app. Sincerely, Milan Vaghela Simprosys InfoMedia

5 / 5 Share

Jan. 22, 2024

This app delivers on its promises, with clear and user-friendly step-by-step video tutorials for each feature. We reached out to customer service through the chat feature and were delighted by the prompt response. In just under 5 minutes, "Taral" not only answered our question but also made the adjustment we were asking about.

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 22, 2024

I can not thank this app and the staff enough, I have had lots issues with google and These guys have been great and sorted it all out very quickly!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Does what you need it to do and great customer service.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I absolutely love the support provided with this app - Sohil in particular was so helpful in assisting with a problem with my website.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Very positive experience. Their customer support is super helpful when you have any questions.

Store

Macromo

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Customer service by Ashvin was amazing, very well done. Professional

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 18, 2024

Muito bom o aplicativo. me repsonderam bem rapido. porem preciso ver se o google merchant center vai aceitar essas mudanças que me mandaram.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Thats the best app i've used all my life

Using app

About 1 year

Total reviews

2

Average rating

5.0