All reviews

Rating Breakdown

  • 5
    97% (6,133 ratings)
  • 4
    1% (93 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2023

This is a must have app for every shopify store! Been using this app for years for my 3 shopify store. Support specially from Deepak is beyond 5 stars.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 3, 2023

Very good app in many ways and we've used it for years

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great app makes it easy to submit the feed. The customer service is also very good fast and professional.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

This app makes is much easier to manage our large volume of products in google shopping. Support is responsive and assisted in our custom set up when we had issues initially.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

We've been with the app for a good amount of time. Unfortunately, they are now charging us for having 100,000+ products on our store, while we only use their app to advertize less than 20,000 products on Google. I think this is unfair since we're simply not using their app for those other products, we shouldn't get charged...

Using app

About 2 years

Total reviews

6

Average rating

2.3

Developer Reply

Dear Merchant, Thank you for your feedback. We appreciate your loyalty and support for our app. We understand your concern about the app charges based on the number of products in your store. However, we would like to explain why this is necessary and fair. Our app charges are based on the total number of products in your store, not the number of products you advertise on Google. The reason for this is that our app processes and submits all product updates in real time to Google Merchant Center directly through Update Notifications (a set of Webhooks triggered by Shopify). As part of this process, Shopify sends webhooks for all products whenever they change, regardless of whether the app is processing those products for product data submission or not. The app decides whether the webhook is worth ignoring or updating to Google, Microsoft, or Facebook after processing it. This process consumes a lot of resources and bandwidth, and we have to pay for it in order to maintain and improve our app. We hope that you understand our app charges and continue to use our app for your Google Shopping needs. If you have any questions or concerns, please feel free to contact us at [email protected]. We are always happy to help. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia

5 / 5 Share

Nov. 2, 2023

I needed help to transition from another data feed tool and their support has been amazing. One of the team jumped on a call with me and helped me to set everything up, going above and beyond (even making sure things were set up correctly for Google Ads). Plus I found out we can stop paying for another app for GA4 and just use this app which is much more cost effective. Highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Excellent resolution to issues with Google Shopping Feed when you have custom shipping options in Shopify. Support from Simprosys is timely and excellent. Bulk editing is easy and saves a lot of time. I'm sure I'll discover more advantages the more I use this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Integrates all the platforms easily. Has great customer support, especially Saad was extremely helpful. Recommended

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

VERY GOOD support! I got several problems with me feed, they helped me out in a couple of minutes. GREAT!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Fast support, thanks for your help sohil. This app offering has many settings for our feed and offers great value for money, highly recommnended!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I am very content with the support Simprosys provided and this app is amazing, many thanks to Deepak Singh he guided me and helped me through everything!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Simply the most straight forward app in setting up Google Merchant Feed, Google Conversion Tracking, Facebook Catalog, and more! Been using this app for years and never had an issue. Highly recommended.

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Great support! App allows for many settings and also integration of GA4 is possible. SO you do not need the Shopify Google channel app anymore.

Store

CHAMOON

Using app

About 2 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 31, 2023

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

The customer service is so great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Excellent support assistance! The app is so simple and very convenient to use. Syncing our listings is done in a breeze. The bulk edit feature is great as well and allows you to easily map products and update them in bulk. Pricing is very reasonable.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Very useful app and especially the support is excellent and extremely supportive. We use them in all of our stores!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

I really like this app, easy conversion tracking setup, easy feed management, best support team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

The support team behind me is just amazing, I've been in Ecom for 5 years, and this is my best experience ever! And the app overall is amazing and easy to use.

Using app

6 months

Total reviews

1

Average rating

5.0