All reviews

Rating Breakdown

  • 5
    97% (4,190 ratings)
  • 4
    1% (58 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 95% (4,097)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2026

Abhishek was super helpful in helping resolve some errors I had in my feed, the app is great!

Using app

3 days

Total reviews

22

Average rating

5.0

5 / 5 Share

March 31, 2026

Amazing customer service. I previously gave it one star due to a major issue but it turned out it was my fault. All fixed now.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

March 25, 2026

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Very reliable app for managing Google Shopping feeds. The support team is responsive and knowledgeable, and they helped us investigate and resolve technical issues efficiently. Overall a great experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Simprosys was recommended to me after issues with our original feed were causing errors with the info we supplied. I couldn't get clear answers from Google about what was wrong and it was causing our ads to tank coming into what's normally our busiest time. I couldn't be happier with the decision to switch to Simprosys. Answers, solutions and dramatic improvements all within 24 hours. Everyone has been so helpful and the summary error report I've now received means I have the control back to get everything optimised. Thank you so much for getting us back on track, you've achieved more than I thought possible in such a short time.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2026

Great app, Costumer service is always there for fast help. Thank you Alisha and Mohib.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Very smart support workers - helped a lot!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Great App, with support very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2026

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Exceptional technical support! We are managing a complex store with over 85,000 variants for the German market. Chirag from the support team provided outstanding assistance. He went deep into our backend to map custom ERP metafields for Color, Material, Gender, and Age Group. He also helped us fix a difficult domain mismatch and optimized our product titles for better CTR. His patience and technical expertise are truly world-class. If you have a large-scale catalog and need precision, Chirag and the Simprosys team are the best in the business!

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 23, 2026

Seems like a great application, even though it is new to me. Many friend have recommended it. I have been in contact with the support a few times and they are always really fast and responsive. Highly recommended!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Good customer Support

Store

Raglis

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

amazing customer service, very helpful with confusing situations, and proactively help me implement things. great support

Using app

Over 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

March 20, 2026

best support ever

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2026

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Sehr guter Customer support!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

Great app, with friendly staff to help, helped me really fast

Store

LINIDE

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

I highly recommend this app to everyone. Based on experience, I can say that the technical support team is outstanding. They’re always willing to help and solve problems fast. I very rarely come across a support team that goes the extra mile to help on all matters.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Love this app, the support is beyond good. Super quick with responses and always get my issues fixed in hours. Definitely recommend!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2026

Nirav Patel was an amazing support - really understood my questions and was able to solve it right away

Using app

4 months

Total reviews

1

Average rating

5.0