Simprosys Google Shopping Feed
Simprosys Google Shopping Feed - Shopify App Store
Rating
4.9
feedback
6,308
chart
#219
All reviews
Rating Breakdown
June 20, 2023
I am absolutely thrilled with the Simprosys. It has proven to be an invaluable asset to our online store, providing features that have transformed our business operations. From the moment we installed the app, we noticed a significant improvement in efficiency. The features are intuitive, easy-to-use, and have been designed with the user's convenience in mind. The way this app seamlessly integrates with Shopify is remarkable and it really helps to streamline our workflow. But where Simprosys truly shines is their phenomenal customer support. They've taken customer service to a new level. Their team is responsive, helpful, and never fails to go the extra mile. Any query we had was promptly resolved, and it's clear that they truly value their customers. It's rare to find such dedication to customer satisfaction, and it has made our experience with Simprosys even better. In conclusion, I cannot recommend the Simprosys app highly enough. If you're looking for a robust, user-friendly solution that can streamline your online business operations, and you value outstanding customer support, look no further than Simprosys.
June 20, 2023
Thanks for helping me with problems. Quick response and professional solution. And patience enough to help me.
June 20, 2023
Great customer service and great product - Sachin is very knowledgeable about any troubleshooting issues.
June 20, 2023
Very timely feedback and help with translational diagnosis. Professional and prompt. Thanks! Highly recommended!
June 19, 2023
Ashvin from support is a king! The app works well and it's easy to use, but it has a lot of custom features
June 19, 2023
They are great,with very great service and product. Totally Love it. When I met some prodyct,they solve my problem so quickly。
June 19, 2023
Recommend! Customer service helps me solve all my problems patiently! And it's very convenient to use!
April 25, 2024
I've been a customer of Simprosys for quite some time now, and I can confidently say that their customer service is consistently outstanding. Every interaction I've had with their team has been marked by professionalism, efficiency, and a genuine commitment to resolving any issues or inquiries I've had. I always receive a prompt and helpful response. It's evident that they value their customers' time and prioritize quick solutions. Furthermore, the representatives at Simprosys are incredibly knowledgeable about their products and services. Whenever I've needed assistance or clarification on a matter, they've been able to provide clear and comprehensive explanations, helping me navigate through any challenges smoothly. Keep up the fantastic work! Warm regards, Sasa
Dear Merchant, I am Milan Vaghela, Product Lead at Simprosys InfoMedia. We sincerely apologize for the inconvenience and frustration you experienced with our service. Our aim is to provide our merchants with the best support and guidance for setting up or troubleshooting any issues with Google Ads and the Google Merchant Center. However, some issues may be beyond our control and require contacting Google Support directly. For any product-level issue or disapproval, we can guide you on how to address it, but you may need to make the suggested changes on your end to resolve them. We did not intend to mislead you or leave you without assistance. Regarding your Google account suspension, this is an unfortunate outcome that our app is not responsible for. Therefore, we may have suggested you follow the instructions from Google to appeal the suspension and restore your account. We appreciate your understanding and cooperation in this matter. We are always here to help you if you need any further assistance. Please don't hesitate to contact us again if you have any questions or concerns.
June 17, 2023
Amazing support. They always go above and beyond when we reach out. we had been having issues setting up enhanced conversion tracking for google Adsa and they were able to help us set this up via the app.
June 16, 2023
This is working very well for us and support is top-class. We have been using this app for almost a year now.
June 16, 2023
I recommend this app, and I would like to thank the customer service for their professional service.
June 16, 2023
Thank you for your support. Great to work with as the response time is fast. I get the answers as well.
June 15, 2023
Good app. Had some issues on install, but the fantastic customer service was able to help me out fast. Extremely helpful!
June 15, 2023
Melhor Ferramenta. Em tudo que precisar, pode contar com eles. São Educados, Rápidos e Eficientes. Melhores parceiros que vocês podem ter.
June 15, 2023
Super fast service, I recommend. Very interested in solving my problem. I will continue to use the service.
June 15, 2023
Great app and very fast and helpfull customer service. We had to deinstall because we closed our shop, but were happy with the app during the time we used it. Thanks.
June 15, 2023
Simprosys customer service is really at a high level. You get quick and clear answers to your questions, I definitely recommend this app.
June 15, 2023
App works perfectly, amazing service as well. Anytime I have any questions or issues I reach out to live chat and they are on top of it straight away super knowledgable about merchant centre.
June 14, 2023
Very useful and functional app. My suggestion is just to change the chat because it doesn't show old messages and it always restarts when you refresh the page.
June 14, 2023
This app is absolutely vital to the success of your store and your shopping feeds. Not only that, their customer service is incredible. Very helpful, and very fast. I had an issue and they were able to help me out in minutes and fixed my site at no extra charge. This app is a must have.