Simprosys Google Shopping Feed
Simprosys Google Shopping Feed - Shopify App Store
Rating
4.9
feedback
6,442
chart
#196
All reviews
Rating Breakdown
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Aug. 2, 2023
Easy to use for someone with mid-level knowledge of Google products. The support team is excellent and when I did have a question helped right away. It's only been a few hours of using this app, per recommendation of google support, and I'm very impressed. Thanks for creating it!
Aug. 1, 2023
It is really good app. I needed some help and they were very friendly and tried their best to solve my problem.
Aug. 1, 2023
I have never experienced such fantastic support from any app or business. I can not recommend Simprosys highly enough. 10/10
Aug. 1, 2023
I got a problem with the Google conversion tracking setup, Taral from their support team helped me with that instantly and fixed it for me. Overall fantastic customer service and very cooperative team members.
July 31, 2023
Great and prompt support. Recommend it 100%. Simprosys' support is very good, very easy to reach out to them and they are immensely knowledgeable!
July 31, 2023
The app is simple to implement and extremely effective. Customer service is fantastic. Understanding and patient, and they went the extra mile for me
July 31, 2023
My friend recommended me to use this feed.The customer service responded in a timely manner and was able to meet my needs.
July 31, 2023
WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google Channel without your agreement then you will have to restart from zero! Lost a lot of TIME and MONEY
Dear Merchant, We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would like to clarify some points that you have raised in your review. First, our app does not delete your Google Feed or take control of your Shopify Store Google Channel without your agreement. When you install our app, you grant us permission to manage your Google Merchant Center account using Content API. This is necessary for the app to create and update your product feed according to Google's requirements and best practices. You can always revoke this permission at any time from your Google account settings. Second, when you uninstall our app, we do not delete your product feed from your Google Merchant Center account. We only stop updating it with the latest information from your Shopify store. This means that your product feed may become outdated or inaccurate over time, which can affect your Google Shopping performance and compliance. You can always reinstall our app to submit the most updated and optimized product feed for your store. Third, when you pause our app, we remove your product feed from your Google Merchant Center account, which was submitted by our app, to prevent any potential product disapproval that could escalate to an account-level issue if not addressed promptly. You can always reactivate our app to resubmit the most updated product feed for your store to your Google Merchant Center. Moreover, we informed you about the feed removal on the live chat when you expressed your intention to pause your app subscription. We also offered to resubmit the feed for you if you reactivated the app and we suggested a Google Meet call to assist you with that process. Below are the links for the screenshots for your reference: https://drive.google.com/file/d/1r6XMItLKA1lqXgwBPP0AScBIqqRe63vp/view?usp=drive_link https://drive.google.com/file/d/14r67Deum667XQsspMXCwKE3saLF9TNO_/view?usp=drive_link However, you declined our offer and instead posted a negative review about our app. We regret that you did not take advantage of our support and we hope you reconsider your decision. Fourth, we are not responsible for any Google Merchant Center or Google Ads account suspensions or bans that may occur due to violations of Google's policies or guidelines. We only help you create and manage your product feed or help create PMax campaigns in your Google Ads Account. But you are solely responsible for following Google's rules and regulations when advertising your products on Google Shopping. We hope this clarifies some of the issues that you have encountered with our app. We apologize for any inconvenience or frustration that this may have caused you. We value your feedback and we are always working to improve our app and service. If you have any questions or concerns, please feel free to contact us at [email protected]. We would love to help you resolve any problems and get the most out of our app. Thank you for choosing Simprosys Google Shopping Feed App. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia
July 31, 2023
it's pretty useful for GMC and bing ads , easy for use and customer service solve my problem very quickly with patience ,highly recommend
July 31, 2023
Simprosys Google Shopping Feed is an excellent tool with easy-to-use features and outstanding customer service. It has greatly enhanced my product visibility on Google. Highly recommended!
July 31, 2023
This app is so great. Integrates well with all my ad platforms. Seamless. Makes life so much easier plus the support chat is the best. Hinali was a great help!
July 28, 2023
Excellent customer service, app is super easy to connect and set up and many features for additional social-commerce platforms including TikTok shop xml fed and Meta connections.
July 28, 2023
best service 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000/10
July 28, 2023
Our "gmc suspend" contacted Simprosys Prem, he spent a lot of time carefully helping us find out many website problems, we think he is very professional and patient, we are very touched, we will recommend "Simprosys" in the seller alliance Google Shopping Feed
July 28, 2023
maybe the best app in shopify..the best experts in google i have ever meet..they respond in less than an hour and they help even if the problem is not their responsibility
July 27, 2023
Le support de l'application est très réactif et très professionnel, n'hésitez pas à leur demander de l'aide
July 27, 2023
The customer service is incredible and these guys really know how to fix the problem. Taral was a huge help for me and I really appreciate it!
July 27, 2023
Je recommande cette application, c'est la meilleure. Simple et intuitif pour commencer et le service client est très réactif. Super
July 26, 2023
Very good app , help me very much, with my site. Answare very quickly and very in good form to help us with we need.
July 26, 2023
The app simplifies complex tasks. The chat support is super helpful. Saad from their team went beyond. They don't just lazily paste FAQs, they actually remotely assist you and resolve, and take all the heavy lifting away in real-time.