All reviews

Rating Breakdown

  • 5
    97% (6,137 ratings)
  • 4
    1% (93 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

Simprosys customer service is really at a high level. You get quick and clear answers to your questions, I definitely recommend this app.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

App works perfectly, amazing service as well. Anytime I have any questions or issues I reach out to live chat and they are on top of it straight away super knowledgable about merchant centre.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Very useful and functional app. My suggestion is just to change the chat because it doesn't show old messages and it always restarts when you refresh the page.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2023

This app is absolutely vital to the success of your store and your shopping feeds. Not only that, their customer service is incredible. Very helpful, and very fast. I had an issue and they were able to help me out in minutes and fixed my site at no extra charge. This app is a must have.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

I've only just started using this App, but i founf the Symprosis online support extremely helpfull, Saad helped me intergrate the new GA4 in a matter of minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

fast help! easy use with the help from the customer service, i hope the service will always will be available.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Support very fast and very friendly. All of the issue are solve in few minutes. Thank you so much!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Sachin is very helpful. He helped me to solve problem quickly and professionally. Simprosys Google Shopping Feed's customer service is really good.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

great support from the team and good features. Clear layout and system to show if there are issues with your product listing

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Dès qu'un client utilise Shopify, j'adore l'amener à utiliser Simprosys Google Shopping Feed, autant pour l'intégration avancée avec le Merchant Center que pour le Tracking Natif des Google Ads (avec les Conversions Avancées via l'API). Qui plus est, j'aime pouvoir compter sur le support (même si il est sur un autre fuseau horaire).

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2023

I had a problem with a lot of warnings and chat with the support. Very quick and good support, they helped within minutes.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

excellent app and professional assistance. many thanks very gooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Store

MAGICO

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Muito bom! Aminha conta do Google merchant center foi suspensa e com a ajuda deles eu consegui identificar os problemas !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Good app, does what it says and keeps google shopping info up to date as you change it. Good support when needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Le service client est réactif et compétent. Cela m'a apporté l'aide dont j'avais besoin, merci Nidhi :)

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

very swift and prompt customer assistance. Good professional support personnel with nice understanding

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

I have been using this app for several years. It is rich in functions and easy to operate. It is better than Google App. The key is that the after-sales help service is absolutely top-notch. Thanks to Hinali for helping me solve the problem. I also recommend my friends to use this app, it's great.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

One of the best support I have received from an app! Thank you for helping me with my feed issues :)))))

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

The app support is amazing , keep up the good work ! Taral helped me in answering my queries and solved my problem

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

We use this app on four stores and love it. Great customer support! Most support tickets receive a response within 24 hours.

Using app

About 1 year

Total reviews

3

Average rating

5.0