All reviews

Rating Breakdown

  • 5
    97% (4,070 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,999)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2024

Really great customer support. Recommended!

Store

Hikari

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great, took all the load off my chest regarding uploading my products to GMC, made everything easy and comprehendable. Wonderful support too!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

Using app

4 months

Total reviews

10

Average rating

4.1

5 / 5 Share

Aug. 3, 2024

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

Using app

10 days

Total reviews

24

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great app to sync your catalogue & manage it. Symprosis is very helpful !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

The best app to connect your Shopify store to Google ads. Saad was more than helpful in assisting me in getting everything set up correctly! 10/10 experience

Using app

10 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 31, 2024

Amazing app and even better customer support, many thanks

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

July 31, 2024

Incredibly helpful! The most professional team I have ever met! Thank you so much for your prompt and free help! Great job!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

good

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Very good after-sales service, they responded immediately after I sent the message and we solved my problem within 5 minutes

Store

OUPES

Using app

Over 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

July 29, 2024

Super appli! Simple et efficace même pour une boutique multilingue et multi devise complexe. Le support client est très professionnel et vous aide jusqu'au bout. C'est un vrai plaisir

Using app

About 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

July 29, 2024

Ajit answered my question patiently, thank you very much.

Using app

4 days

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 12, 2026

I still can not get the Microsoft Ads tracking to work. The ads will not display because the tracking code doesn't function. I am using the code from Symprosys. They helped me in the past but on this they are acting like there is nothing on their end. However, if the tag was functioning properly it would show green status in my account and show returning values. I have other code such as add to cart and it shows green returning value. But tags for Symprosys do not. Update: They were able to help me to figure this out and get the conversions working again. Update: For some reason conversion tracking is no longer working. The purchase conversion is not showing anything but add to cart and begin checkout are. I see no where how to fix this and don't understand why it stopped working. The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!

Using app

Over 1 year

Total reviews

5

Average rating

2.8

5 / 5 Share

Feb. 27, 2025

Great support! Thanks Dharemnera

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 26, 2024

The support is very good and helps you a lot. And the app is clean and works perfectly. Thanks !

Store

Bo-Sac

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

Great service with my issue - even beyond the app functions :)

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Was introduced to Simprosys through a course. I needed guidance on something and Nilesh from support went over and beyond...very grateful. From simple coding enquiry, my unnecessary accounts got cleaned up and upgrades happened. All in one app with fantastic customer service. Super impressed and very appreciate to have had Nilesh. Customer service and help is always superior.

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 25, 2024

Nilesh was such a great help with my issues. I will implement the suggestions he gave me

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

The best way to connect your products to Google Merchant Centre and support is outstanding

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

非常方便快捷,客服也很有耐心

Using app

2 days

Total reviews

1

Average rating

5.0