All reviews

Rating Breakdown

  • 5
    97% (4,072 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (4,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

Pretty good App, and customer service responds very promptly when problems arise

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

I would like to take a moment to leave a review for this plugin. The customer service provided by the team has been exceptional. They were not only incredibly helpful but also very professional in addressing my inquiries. I highly appreciate their expertise and prompt assistance. Keep up the great work!

Store

Fornvoo

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Excellent customer service and live chat, app works seamlessly as advertised

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

great app & customer service

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

Best app for product feed specially if you like to target multiple countries. Easy to use, support team is helpful. Must use.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2024

Sohil provided rapid and accurate support, guiding me promptly and enabling me to address my needs immediately. Great Customer Service!

Using app

2 days

Total reviews

4

Average rating

5.0

4 / 5 Share

June 20, 2024

It was an great app since i have faced an issue. Currently they are unable to track purchase events if you are on shopify checkout extensibility . Its been a week since i brought the issue to them, since then there is no fix! Just because of this issue, my ads data messed up and dropped sales more than 30%. Nop happy at all!!! Please be careful if you are on shopfy plus

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

March 27, 2024

Very nice app and nice support. had a question about a additional feed. got help from support and within minutes. it was fixed.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

After I made a mess of my Facebook pixel integration after migrating from the native app the team were quick to help me get it resolved. Incredibly patient customer service that took the time to explain everything at each step of the way. This app is incredible value and allows us to better manage our shopping feeds with more features than the standard Shopify Google/Facebook links.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

It a great app. Easy to set up.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2024

I am extremely satisfied with the support I received in configuring different aspects of this app. It is a big plus that I can manage my feeds from a single app. If you had to install at least one app on your Shopify site, this is the one to get.

Using app

7 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 21, 2024

Hello fellow merchants, I have been with Simprosys for many years and have always received excellent support. They offer Google Meet sessions to assist with any issues related to your feed. I would like to extend my gratitude to Dharmendra Rahevar for all his help and expertise. Best regards, Mike

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 21, 2024

amazing thankyou my friend.

Store

LCJD

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

I had an issue activating the conversion tracking and customer care made it a breeze. I am really impressed with how everything went, that is why I am giving a 5 star.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Agent game me great support with some tutorials on how to do what I need to do with google shopping feed. Great help!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 18, 2024

I was having trouble setting up enhanced conversions on my Google ads to link to tee Simprosys app. I reached out to the support team and Mohit was my technical support adviser. Mohit was amazing and in the end connected my Google ads to the app. Above all Mohit was so generous with his patience and understood exactly what my issue was. I would happily recommend Mohit to anyone who needs to contact the support team for advice. I have given a rating of 4 stars as I have not yet started using it but would give it a 5 just on my experience with Mohit.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 17, 2024

Support Service is best and every time give proper solution and resolution

Using app

Over 1 year

Total reviews

11

Average rating

3.9

2 / 5 Share

June 6, 2024

It never worked. The people did try to always help and always were professional.

Using app

3 months

Total reviews

12

Average rating

4.3

5 / 5 Share

March 16, 2024

I am super impressed and happy with the Simprosys Google Shopping Feed. It was pretty easy to setup and get my product feed to Google Merchant Center - including defining rules to remove out of stock products and certain product categories I didn't wish to send. And when I ran into a snag due to the product setup for the identifiers, the Simprosys support was responsive in not only explaining the solution but then in actually running the cleanup needed on my feed to resolve the issue. I highly recommend for both the product and their support!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2024

Amazing app, amazing support team. I think I have to say the best support team I have ever dealt with, their knowledge and help is incredible. I highly recommend this app to anyone who want to use google shopping.

Using app

2 months

Total reviews

9

Average rating

5.0