All reviews

Rating Breakdown

  • 5
    97% (4,072 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (4,001)
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5 / 5 Share

Feb. 16, 2024

Symprosy has always been our favorite app for google ads!

Store

TWS USA

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Very good app for multilanguage store, also providing enhanced conversions.

Store

Effiki

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Powerful app. The support team is super responsive and they go above and beyond to help you.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Fantastic support, always helpful to resolve issues and to provide step by step guides.

Using app

About 1 year

Total reviews

5

Average rating

2.6

5 / 5 Share

Feb. 16, 2024

Simprosys is an incredible app, with the most helpful support team. Early days with the app, but very happy so far! Great value for money, and amazing service.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Overall my experience with Simprosys is great so far. But the support that they provided was absolutely outstanding. These guy's support sets the bar for every company I have to deal with from now on. Specifically Sachin Vaghela.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

great automation to quickly setup merchant center from A to Z. Support is reactive and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

One of the best apps in the entire Shopify App Store and certainly the bast app for Google Shopping Feed.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

A very good app, setup is super easy and support is quick to reach. So far we are more than satisfied.

Store

Rymhart

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

This app is great & the customer service is very good. Ashvin helped me out with an issue that I had on our store & I am extremely pleased with the job they did!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Firstly, the Google & YouTube Channel app provided by Shopify / Google is so bad that it could get your merchant account suspended. It won't let you select an existing MCA and forces you to create a new one. This is a known issue for around 2 years when you search for help online. Still not fixed. Also, I am waiting to hear back from Google support for 5 days one 2 tickets regarding this issue, no reply. And Shopify support said they can't do anything. Secondly, SimProSys is a DEEP integration app between Google Merchant Center, Google Ads Shopify, and even has Pinterest and other integrations. You can do a LOT with this app that you can't with other apps. But what amazed me is their support team. Their man Prem stayed with me for over two hours and made sure that everything was set up correctly on two domains. I really appreciate his help. I know I'm in good hands with these people and my stores are seamlessly connected with my MC accounts now.

Store

MylaPet

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

What can i say about the team. Especially Saad who just helped me navigate the nightmare that is google feeds and merchant center errors. ABove and beyond the call of duty. I told him i wish that google and facebook had employees like him with the knowledge and understanding. You're missing out if you don't have these guys handling your google feeds and more. this should be a $100 app.

Store

ALLRJ

Using app

Over 5 years

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 7, 2024

The app works very well, and Shiva always provides superb support. Based on my experience, you will be happy that you went with Simprosys.

Using app

Over 2 years

Total reviews

21

Average rating

4.5

5 / 5 Share

Feb. 7, 2024

This app and especially the support is TOP NOTCH. I sent in a support request recently and they responded immediately. Instead of going back and forth by email multiple times, Dharmendra suggested a zoom call. I was pleasantly surprised! So many other companies are looking to avoid getting on the phone, let alone do a zoom call. Most companies nowadays don't offer support beyond email so this really impressed me. It showed how much they care about their clients. Actually, Dharmendra and I wound up doing multiple zoom calls to get my questions answered and issue resolved. He truly went above and beyond. You have a customer for life with me! Thank you again, Dharmendra

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Works well and support is good

Store

paw-wow

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great app and awesome support

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Brilliant support, Shiva was absolutely amazing, sorting out two conflicting apps, one of which we did not know we had. Patient and very helpful, cannot recommend enough

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

So far so good. Just installed it. Onboarding process is straightforward. Easy to set up Google Ads tracking and upload the feed to Google. Support team respond quickly and helped me answering some questions. Keep up the great work! Update: Support team is keeping up the great work and they are really helpful. Solved a bunch of user-related problems I had in my shop. All working as a clock now.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

A great app! Really useful for managing your shopping feeds. Extra stars too for the GA4 google Analytics wizard that makes upgrading to GA4 so simple (when Google have made it look very complicated!) Support from Ashvin is great- really fast and he knows the product inside out. Wouldn't hesitate to recommend this app.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great App. Customer service is top-notch. Would recommend!

Using app

6 months

Total reviews

2

Average rating

5.0