Simprosys Google Shopping Feed

Excellent support team.

TERRIBLE support, to sum it up in two words: slow and incompetent

Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!

Very Kind and Helpful. Cheers.

The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.

The app is very good and they have everything you need and more. Support is very slow and inefficient. Emails with problems are answered in over 3 days, if ever. Problems remain unsolved (about 3 in my case). The main problem is terrible store speed downgrade and the lack of support. If you have a month to debug and go back and forth, it's worth it. Maybe I will come back but I didn't had this time at the moment.

The staff's answers were efficient and very satisfactory

Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.

Fairly good app, however they are never online when they say they are. Also the conversion tags dont seem to work for me, i get add to cart and start checkout and not complete checkout.

good contact with support. Helpful in solving problems.

amazing service - support is very helpful specially Milan

Excellent service 5 stars for you guys this was my review when i joined the app and was with them for a couple of months. its time now that it looks like they have grown there business and do not have time to provide support - more than a month has passed despite teh fact i have been messaging them every few days and there is just no response from Abhishek and Milan - Milan specially when he knows the importance of the issue.

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

perfect 5 stars

The integration was seamless, and the platform is incredibly user-friendly. Managing product feeds and optimizing listings have become so much easier, saving us time and boosting our visibility. The support team is responsive and knowledgeable, ensuring any questions or issues are resolved quickly. Highly recommend.

App works great, a lot of functionalities. The support team is very quick to respond and very helfpul.

Great app. The Feed Engine so smooth. Support guy is so nice and helpful

Great function and experience with the plugin. Their customer support is responsive and helpful, resolving issues quickly. Highly recommended.

We've been using the Simprosys Google Shopping Feed app for our Shopify store, and it's been a game-changer for our advertising strategy! The app is incredibly user-friendly and makes it so easy to set up and manage our Google Shopping feeds with just a few clicks. It supports multiple feeds, which has allowed us to tailor campaigns for different regions effortlessly. What really sets Simprosys apart is the amazing customer support. Whenever we've had questions or needed help, their team has been responsive, knowledgeable, and genuinely committed to helping us succeed. They even provided proactive tips to optimize our feed, which helped improve our ad performance and CTR significantly! This app has made our Google Shopping campaigns much more efficient and impactful. If you're serious about scaling your Google Shopping efforts, Simprosys is a must-have tool. Highly recommended for any e-commerce business looking to drive more sales through Google Shopping!

Great customer service