All reviews

Rating Breakdown

  • 5
    97% (4,040 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,977)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2023

Customer service is incredibly fast and solution oriented. I highly recommend it. The app works very well. I was always having problems with Content API and this App is definitely better than Shopify API.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Thanks, we use this for all our stores. Hinali has been very helpful today to fix our GMC errors. Team goes above and beyond

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Very good assistance and it works perfect. I recommend!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Ótimo suporte, mesmo em outro idioma.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Using app

9 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

So far everything has worked great and this app is a great help in streamlining the process of importing your store to Google shopping.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

App molto intuitiva e supporto eccellente.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Best

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Love the app! Great support, had an issue and very quickly I got help and solved the issue! I would recommend this app!

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Using app

14 days

Total reviews

6

Average rating

2.7

Developer Reply

Dear Merchant, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service. We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not. Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns. Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia.

5 / 5 Share

Dec. 12, 2023

The app functions well and detailed support is available to meet special requirements.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Nidhi was great, professional and was able to quickly find my problem and help me solve it. Recommended!

Using app

Over 2 years

Total reviews

11

Average rating

4.1

5 / 5 Share

Dec. 12, 2023

App veramente eccellente, sia in termini di performance che in termini di setting. Assistenza online ottima

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Support is amazing. The app works great for Google shoppign feeds. Also when we had the need to create new XML-feeds for Klaviyo, Simprosys support chimed in and helped us with what we wanted to achieve.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

The app is the best on the market and in case you need support these guys are very fast and amazing. I love it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

i like this app and the very good support They act fast and good i like the support team of symprosys

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

The app is awesome and so it's their support. They know google shopping inside and out and would easily solved any issues you create while messing with your feed and doing custom fields. Greatly recommend them!

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 7, 2023

App does what it says it does - pretty standard. But the customer support is amazing! Extremely helpful and fast responses.

Store

Heatka

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Excellent support experience. Great team who are able to help you work through any issues. Really effective app, simple to use and stable.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2023

An excellent thorough and well-thought app, that constantly evolves with changes to Google service updates. The support is brilliant, with live instant chat and knowledgeable quick resolutions.

Using app

10 months

Total reviews

2

Average rating

5.0