All reviews

Rating Breakdown

  • 5
    97% (4,069 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 96% (3,996)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2025

Simprosys customer service is amazing. I went from having 95% of my products not approved on Google to having all the changes made and everything approved within a matter of a couple of days. Every question I asked was answered promptly and I feel they went above and beyond what I was expecting them to do. Ashvin was so helpful and is a great asset to the customer service team. I am so happy with this app!!! I gave 5 stars, but would have given 10 if I could!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great app, Great customer service, thank you very much for your help

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

We’ve been using the Simprosys Google Shopping Feed app for our store, and the experience has been outstanding. The app makes feed management so much easier, and the amount of control it gives you is insane compared to every other solution we tried. But what really makes this app special is the support team. They answer fast, they know what they're talking about, and they actually solve the problem instead of sending copy-paste replies. We had a very specific technical question about metafields and product titles, and they guided us clearly and professionally even sending us the exact method to achieve what we needed.

Store

Draady

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Thank you very much. Your team's assistance has been very timely and professional. I highly recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Store

Arando

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Extremely useful, great service - even when we removed Simprosys (due to our new ad teams custom connections) the team were more than happy to help to make sure the transition went smoothly.

Using app

About 3 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 25, 2025

Fantastic customer support.

Store

KANSO

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

The support has been outstanding! Ashvin from your team has been incredibly helpful in guiding us through setting up the feed and utilizing it effectively for our markets. Thank you, Simprosys Team, for your continued support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Store

Mr.Shit

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 24, 2025

One of the best apps I use on Shopify. I rarely have any issues because everything is very clear, and whenever I contact support, they always fix things very quickly.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Sachin on the chat was very helpful and he answered all my questions. App can be challenging but it was able to sync all my products without any issues.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great app, good feed easy set up, also amazing for your google ads tracking as that can be hard to sort out correctly..!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Best customer support really, they are so supportive. Best Shopify app by far, I am merchant since 2017. Best guys EVER!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 21, 2025

they supported me so much to resolve the duplication events on Meta.

Store

Olaben

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Good help in support! Nirav is great.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Their response was very prompt, and they quickly and efficiently resolved my issue. They were very attentive and patient. Thank you so much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Using app

About 19 hours

Total reviews

2

Average rating

5.0