All reviews

Rating Breakdown

  • 5
    97% (6,151 ratings)
  • 4
    1% (93 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (56 ratings)
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5 / 5 Share

Feb. 28, 2023

We've been using Simprosys for quite a few years with no issues, very much set and forget. Whenver we have wanted to do something extra or unique, their support has stepped in very quickly and assisted.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Amazing app, their support is phenomenal too. Every time i reach out with an issue they fix it promptly and go above and beyond

Store

TruWood

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Excellent and very fast support with all my queries - a really great help - thank you very much indeed!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

An amazing app with great customer service. Dharmendra was amazing with helping me fix an issue inside my google merchant account (not even just inside there own app!) which allowed us to get our google ads up and running. The app is really easy to use and will save you so much time! I certainly reccommend them :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

This review is for the service from Ruchi. She's absolutely wonderful! There's a huge time difference for me so I was communicating via email. They are very thorough and detailed in their emails with screenshots and instructions. For the more difficult issues, catching them on chat during their business hours is best. They are quick and very responsive. I can't wait to see how this helps with my feed.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Great app, easy to use. Customer service is excellent and very quick to respond and give you any advise that is needed.

Store

Swiskof

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Very professional, fantastic customer service. Mohit and his assistance were fantastic and straightforward, he had the time and patience to go through my doubts thank you

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I recently had the pleasure of using Simprosys Google Shopping Feed and I have to say, I was blown away by their exceptional customer support. Not only did they promptly respond to my inquiry, but they went above and beyond to help me, even though my issue was not directly related to their support service. I reached out to the app's support team with a technical issue that I was having, and I was surprised to receive a response within hours. The customer service representative was extremely friendly and patient with me as they listened to my issue and worked with me to find a solution. What impressed me the most was that the issue I was having was not directly related to the app's support service, yet they still took the time to assist me and even provided detailed instructions on how to resolve the problem. Their willingness to go the extra mile truly made all the difference. Overall, I highly recommend this app to anyone looking for a reliable and user-friendly app, but most importantly, I would recommend it for its excellent customer support. Their dedication to their customers is truly exceptional, and it is clear that they value their customers' satisfaction above all else. www.12cups.com.sa

Store

12 Cups

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Recommended. The prices are also very good, much cheaper than others, and their service is very professional and safe. If it wasn't for their help, you would never know exactly what is wrong with your shop, as it is very hidden and cannot be handled without enough experience. With their help, you can save a lot of time to do other things instead of having headaches with account audits, account blocking and a host of other problems. There is no need to doubt their professionalism, you can use them with confidence and they will help you solve many problems.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

The Simprosys app is incredibly easy to use. And - it is priced right! The dashboard is simple and straightforward - I was able to sync to my Google Shopping Feed in just a few minutes. I also appreciate that the app automatically syncs my inventory every 24 hours, ensuring that my listings are always up-to-date. Simprosys also sets up and syncs a Local Product Inventory feed. Also easy to use. I had a couple of challenges (Google's end of things) and had to contact support to help work through the issues. Very impressive follow-up and the issue was resolved quickly. Overall, I highly recommend Simprosys to anyone looking for a feed management tool.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 25, 2023

Works perfectly fine, has some helping options If you did not set up merchant meta-feed tags yourself. Support is fast and helpful.

Store

Kaseta

Using app

3 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 24, 2023

Eu só tenho a agradecer pelo trabalho de vocês desde o suporte ao aplicativo, não conseguia resolver os erros sozinha e o aplicativo me ajudou em todos os produtos, e quando não consegui entender os erros pedi ajuda ao suporte que prontamente me ajudou. Obrigado pela ajuda.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Having used Google Shopping Feed from day one on Shopify, a new platform for us, we've yet to look back as it works like a breeze. It's made life so simple for us, from automatic feeds to excluding what we don't want, and is equally easy to use. Prompt support where and when needed, and the best part for this month is that GA4 support is imminent too. Definitely recommend the app and support.

Using app

9 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

So far, I've not had any bad experiences with this app. As we sell supplements, a lot of products get flagged up by google. Using this app, I've been able to edit the listings and make them suitable for google, without changing the product description on our website.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Amazing support. Instead of just sending me articles to help me out like much people do, they asked for staff permission in my store AND in my merchant feed and took the time to answer all my questions. We've spent around 45 minutes on the chat and not one time did I feel they wanted to get rid of me. No copy paste answers and no rush. Particular thanks to Shiva who took the time with me this morning! This type of support is getting rare nowadays.. Thanks again and best of luck!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

This app works well and we have had great support from the Simprosys team in fixing an issue with Google Shopping Schema.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Application that helps a lot in solving the gmc, fast and efficient support, helped me a lot. thank you guys!! very satisfied

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Very easy to set up and get everything sorted. The support was amazing when I got stuck and walked me through what I needed to do.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Does what it says and does it well. Easy to use and convenient. Works with multiple platforms. Highly recommend!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Cette application est très utile. Le support vous répond rapidement en cas de problème. Je recommande cette application

Store

Nhola

Using app

22 days

Total reviews

1

Average rating

5.0