All reviews

Rating Breakdown

  • 5
    97% (4,041 ratings)
  • 4
    1% (57 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (42 ratings)

Reviews with Text

  • 96% (3,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2023

Great app that makes the process of getting your products onto merchant centre a breeze. Support are very responsive and Saad answered all my queries very quickly.

Using app

9 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 9, 2023

Support is very helpful and patent. They have always come through with answering all of my questions. Great app!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Great support! Good to use and fast to solve it.... When I've a problem, they always help me in their humanized support!

Store

Aduro

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Good response time and assistance from the customer support team. The app is good for mainstreaming google shopping ads.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Reduces all your manual tasks and eases your implementation. The support team also acts efficiently and helps in solving the issues quicky

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

This is a good app, convenient and easy to use. Even if I encounter problems, they can help me solve them quickly. It is worth recommending

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

awesome app and has great support by Ajit. The app is very easy to use and very effective. Support is also fantastic.

Store

HALIPAX

Using app

Almost 4 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Very helpful and very good! Highly recommend it! Customer service are very helpful and easy to commuitate!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Our go-to app for Google Ads. Its smooth to setup, easy to maintain and they have a great support. 5/5 from here.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Very good application, helped me solve a lot of problems! Thank you, I highly recommend everyone to use this app

Store

RitKeep

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Great support and a great app. Syncs immediately with your Google and FB, also great for making bulk edits

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 2, 2023

A great company must have great customer service support. Obviously, this is really a great company, Mohit Soni is really helpful. Thank you so much.

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Good app with responsive support. Recommend over the google app. It can do everything you need it to regarding getting your shopify products on google.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Always help me about everthing. Faster support and clearity for explain with screenshots.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Easy to use for someone with mid-level knowledge of Google products. The support team is excellent and when I did have a question helped right away. It's only been a few hours of using this app, per recommendation of google support, and I'm very impressed. Thanks for creating it!

Using app

About 16 hours

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 1, 2023

I have never experienced such fantastic support from any app or business. I can not recommend Simprosys highly enough. 10/10

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2023

The app is simple to implement and extremely effective. Customer service is fantastic. Understanding and patient, and they went the extra mile for me

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2023

My friend recommended me to use this feed.The customer service responded in a timely manner and was able to meet my needs.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

July 31, 2023

WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google Channel without your agreement then you will have to restart from zero! Lost a lot of TIME and MONEY

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Dear Merchant, We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would like to clarify some points that you have raised in your review. First, our app does not delete your Google Feed or take control of your Shopify Store Google Channel without your agreement. When you install our app, you grant us permission to manage your Google Merchant Center account using Content API. This is necessary for the app to create and update your product feed according to Google's requirements and best practices. You can always revoke this permission at any time from your Google account settings. Second, when you uninstall our app, we do not delete your product feed from your Google Merchant Center account. We only stop updating it with the latest information from your Shopify store. This means that your product feed may become outdated or inaccurate over time, which can affect your Google Shopping performance and compliance. You can always reinstall our app to submit the most updated and optimized product feed for your store. Third, when you pause our app, we remove your product feed from your Google Merchant Center account, which was submitted by our app, to prevent any potential product disapproval that could escalate to an account-level issue if not addressed promptly. You can always reactivate our app to resubmit the most updated product feed for your store to your Google Merchant Center. Moreover, we informed you about the feed removal on the live chat when you expressed your intention to pause your app subscription. We also offered to resubmit the feed for you if you reactivated the app and we suggested a Google Meet call to assist you with that process. Below are the links for the screenshots for your reference: https://drive.google.com/file/d/1r6XMItLKA1lqXgwBPP0AScBIqqRe63vp/view?usp=drive_link https://drive.google.com/file/d/14r67Deum667XQsspMXCwKE3saLF9TNO_/view?usp=drive_link However, you declined our offer and instead posted a negative review about our app. We regret that you did not take advantage of our support and we hope you reconsider your decision. Fourth, we are not responsible for any Google Merchant Center or Google Ads account suspensions or bans that may occur due to violations of Google's policies or guidelines. We only help you create and manage your product feed or help create PMax campaigns in your Google Ads Account. But you are solely responsible for following Google's rules and regulations when advertising your products on Google Shopping. We hope this clarifies some of the issues that you have encountered with our app. We apologize for any inconvenience or frustration that this may have caused you. We value your feedback and we are always working to improve our app and service. If you have any questions or concerns, please feel free to contact us at [email protected]. We would love to help you resolve any problems and get the most out of our app. Thank you for choosing Simprosys Google Shopping Feed App. Thanks, Milan Vaghela Product Lead - Simprosys InfoMedia

5 / 5 Share

July 31, 2023

it's pretty useful for GMC and bing ads , easy for use and customer service solve my problem very quickly with patience ,highly recommend

Using app

8 months

Total reviews

4

Average rating

4.0