All reviews

Rating Breakdown

  • 5
    97% (4,197 ratings)
  • 4
    1% (60 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 95% (4,102)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2023

Support is very prompt and helpful, even at 1:30 AM. Been using this app for several years now. Does what I need it to, and constantly has updates to keep pace with all the changes everyone (Google, Bing, FB, etc)., make. I wouldn't even bother at looking for another solution!

Using app

About 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 9, 2023

Ever tried to get feeds set up between Shopify and Merchant? It's nontrivial, and if you want to focus on getting your shop set up quickly and well, with a minimum of hassle, then go with the Simprosys Google Shopping Feed. There's tons of options, the UI's clearly marked to make you pay attention to the right things, and there are multiple tutorials here that hold your hand and walk you through it. There's even some decent tutorials (as of 10/23) on Youtube from third parties as well. Seriously, even if you're just getting your shop bootstrapped, this feed's worth the cost, and if/when something goes wrong, their support is extremely responsive. We gave the free trial a go at the start, were impressed, and signed up. Thanks, Simprosys, and shout out to Ashvin for checking up on us and taking care of our one bit of weirdness in our feed - thank you, sir!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Great customer service - guided me through set up as a nontechnical founder.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

The app makes fixing Google merchant errors easy and also their customer service is exceptional. Will recommend

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Been using the app for around two years. It works exactly as it should, simple interface, much better than the standard google app. The customer support is as good as it gets, always quick and concise, they explain anything in easy to understand terms and are always on hand to help. 10/10.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

とても親切に対応してもらえました。 チャットの返信も早いので、とても助かりました。 Shopifyのアプリは、チャットサポートをくれるものをおススメします。

Store

Belchic

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 6, 2023

Great application and features. Highly recommended. I have the best experience with the Simprosys Support Team. Whatever issues I encountered, they were always prompt in offering assistance and solutions. They were very kind and responsive. 5*****

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Fantastic customer support, straight onto the issues I raised in super quick time. Advised on multiple queries with immediate feedback, even explaining with visual references. Spotted some specific errors on our set up and fixed them immediately for us while on chat. Could not ask for more.

Store

haus®

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Managing products via Google Merchant Centre can, at times, be problematic i.e. missing GTINs or other listing issues, but this app can help make things a lot easier, particularly the submission controls. The ability to choose what products to display via free listings, ads and so is a great feature and something that is a little clunky to manage in other apps. The filters also work well, particularly for stores managing many products/SKUs. We found the best part of the app is the service they provide. They are responsive, take time to understand the issue and implement a fix.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Second time downloading this app after a year off ecomm and the support is amazing.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Great App!

Store

JOVS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

We spent months testing several Shopify apps to import product catalogues into Google Merchant Center... This is BY FAR the most user-friendly and best performing app. Amit is always available to help you when needed, great app support. We look forward to test the beta Facebook catalogue feature which would make this app ESSENTIAL to those Shopify admins exporting product catalogues to both Google and Facebook marketplaces via one single app! Kudos to Amit, keep up the good job :) PS: The answer of Shopify Tech Support to the question "how comes Shopify Google Shopping native app is so buggy?" is surprisingly "we don't consider Google Shopping as a sales channel"... Wake up guys!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Amazing support! The app is great also, facilitate all the integration and management of google shopping/ads, and more. Highly recommend it.

Using app

3 days

Total reviews

13

Average rating

4.2

5 / 5 Share

Oct. 4, 2023

Easy to use and very quick and great support!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Perfect application. The Application is very easy to use and the support team are very friendly and doing well.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great app and the service you receive is super fast and friendly, nothing is an issue for these guys, highly recommend the app for your Google, Bing and Social media listings.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 3, 2023

Highly recommended! Much better than Google and YouTube APP, I use it for all my feeds. Customer service is fantastic! Resolved the issue with my suspended GMC. Also helped me to correct the schema markup. I can't run my Google shopping ads without it.

Store

INJORA

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Great tool that is easy to use but the support team is the star! They go above my expectation each time I have a query.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Thank you so much for the exceptional support Abhishek! Your assistance was timely, professional, and truly made a difference. I really appreciate your effort and dedication in resolving my issue.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Wonderful support, amazing team especially Ruchi

Using app

7 months

Total reviews

4

Average rating

4.8