Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
9,089
chart
#97
All reviews
Rating Breakdown
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Nov. 18, 2024
It's ok, the application, although it consumes a lot of time. Because each product has to be configured again in metafields. It doesn't generate enough traffic to be worth the time invested. I prefer to redirect this attention to Facebook marketing, because that's where the money comes from, not from Google search
Hi, you don't actually have to set up every metafield again. If you have the data already present in your Shopify data, we use those data fields. The Google Metafields are there in case the field doesn't exist in Shopify (Like MPN) or if you need a Google-specific override. Sorry if this wasn't clear and you were double-typing in all your data!
Nov. 3, 2024
Oct. 24, 2024
The application's functionality appears to vary from time to time. Standard events are fickle (sometimes coming close to reality and sometimes having no relationship). This new privacy policy greatly hampered event tracking (tag manager) and campaign conversions. Even by perfectly configuring this new customized web pixel, it is not possible to correctly capture the purchase event as there are payment methods that do not redirect to the thank you page (such as pix and bank slip). The merchant center and analytics work normally, however the tag manager and Google ads leave something to be desired in data capture. In part, the problem is also the fault of Shopify itself, which makes unnecessary advances and ignores merchants' main issues. Like these new checkout guidelines. Unfortunately, our hands are tied now (technological limitations). I hope Google and Shopify can improve this situation as soon as possible.
Oct. 18, 2024
Too complicated
Hi there - feel free to use Get Support in the app and let us know where you're getting stuck. We're always interested in feedback on making the process smoother
Oct. 18, 2024
In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.
Oct. 17, 2024
Considero que es de todas la mas recurrente los usuarios, sin embargo las observaciones que ha hecho cobre mi pagina no son muy claras y, el apoyo de soporte técnico no es eficiente.
Oct. 10, 2024
im confused with how to link my products so if there was a bit more guidance i'd be able to follow along faster.
Oct. 7, 2024
Regarding Google Analytics: despite saying connected, no data reflected in google analytics. Solution: manually install the tag for data to reflect on Google Analytics dashboard.
Sept. 19, 2024
This seems to be easy. But its is saying that my domain name was transferred and it was not. Could you send me an email please to clear this up.
Hi - send us a ticket with your information here, since the resolution may involve some private data on your store: https://support.google.com/merchants/contact/shopify_3p_support_app From what I see, it looks like you may have multiple merchant center accounts and one of your other (older) merchant center accounts currently has claimed your website. Double-check the correct merchant center ID is connected in the App, then you can visit that merchant center directly to confirm you want to use it for your website claiming -- the app will do the rest!
Sept. 15, 2024
You could be more explicit about replacing the actual tag number in the code. And the difference between the tag and the ID of the tag.
Sept. 12, 2024
Pour le moment l'application ne m'a rien apporté de positive En attende de meilleurs résultats
Sept. 15, 2024
Completely Disappointing. Products are uploaded and displayed without issues, but 1-2 days later, my Merchant Center account gets restricted. Everything is as it should be, with nothing wrong, yet I receive a "Your account has been restricted" notice out of nowhere. No help is provided in any way. Reaching the support team is impossible. They force you to figure things out using their complicated, hard-to-understand Help Centers. Plus, the results from Google Ads are incredibly low and yield no outcomes. It’s completely useless an app designed for big companies with a focus on money. I don’t recommend it. If you want to avoid stress, stay away.
Sept. 1, 2024