Google & YouTube

April 2, 2026

Absolutely horrendous, AI-slop, Blackbox software. This is absolutely riddled with false-positive issues, inconsistent data, incomplete data being pushed to GMC and really provides no useful functionality from the app side. Your data will be corrupt when it's pushed to GMC and end up with "missing images" or "missing descriptions" or unuseable products. Avoid at all costs.

April 2, 2026

products is not display in google, very bad service

March 30, 2026

We sell a mix of digital and physical products and this app is just a disaster. Leaves behind a merchant center with tons of wrong configured products and as you have absolutely no control of whats going on, there is not much you can do about it. Stay away if you want to have any sort of control, of whats actually going on in your shop.

March 27, 2026

March 20, 2026

J'apprécie Google en général, mais là, c'est une catastrophe. Google Merchant Center est un vrai casse-tête qui manque cruellement de transparence. On nous pose des questions personnelles sans jamais indiquer si ces informations seront visibles ou non par le public. C'est extrêmement frustrant et mal conçu pour les créateurs.

March 19, 2026

Now that Shopify insanely got rid of being able to click on the Google shopping app within a product page to edit Google info, they're instructing people to do it from the Google app. Oh, but you can *only* do a bulk edit. So, if you have 10,000 variants, good luck on getting that to work. Taking away the ability to click and edit Google shopping channel info within a product page has to be one of the most ridiculous decisions Shopify has made in a while. If you want to edit all of the Google shopping information and can't use bulk edit there, now it's like 10 steps to do the same thing. Absolute travesty that nobody seems to care about because apparently, AI is the most important thing ever now. Be better, you completely destroyed my workflow. Good job.

March 15, 2026

This app is extremely disappointing and poorly maintained. The system feels incomplete and full of unresolved issues. Data synchronization is unreliable, often delayed, and sometimes inaccurate, which makes it difficult to manage products or receive proper feedback in a timely manner. What makes the situation worse is the lack of meaningful support. When problems occur, the feedback provided by the system is vague and unhelpful, leaving users guessing about what actually needs to be fixed. Instead of helping merchants improve their stores, the app often creates confusion and unnecessary obstacles. For a platform backed by a company as large as Google, the quality and usability of this app are far below expectations. The limited functionality and unclear error reporting can easily lead users into dead ends where there is no clear way to resolve issues. Overall, the experience is frustrating and unreliable. Merchants who depend on stable tools to manage their business will likely find this app more problematic than helpful.

March 13, 2026

March 10, 2026

This app has disconnected itself from my Shopify store. The links do not work either to be able to decipher yourself what might be wrong.

March 6, 2026

There are problems with the layout, and unfortunately the support is poor. I didn't expect this from Google

March 4, 2026

Data synchronization delays and errors were so severe that proper and timely feedback could not be obtained, and the feedback was also vague, forcing us to abandon the project.

Feb. 25, 2026

We’re using this plugin to track Google Ads conversions, but we’re experiencing an issue with incorrect conversion values. For example, the actual order value is $160, yet the conversion value shown in Google Ads is consistently recorded as $1. We’ve reached out to both the plugin’s support team and Google Ads support. However, both sides have responded that the issue falls outside their scope of support, meaning they’re unable to help us resolve it. So far, we haven’t been able to find anyone who can provide meaningful technical assistance. The responses we’ve received have been rather dismissive, simply stating that they cannot address the problem.

Feb. 18, 2026

Saying we’re selling something on an app or channel we’ve never even used doesn’t make sense. We actively sell on other platforms, but Google Merchant and Google Ads haven’t been a good fit for a new business trying to scale. In our experience, Facebook is more user-friendly and offers better customer support, making it a stronger option for growing brands.

Feb. 17, 2026

Bad experience. Our account has been stuck in misrepresentation for 3 months for no reason!!!. although we are expert with Google Merchant Center, but their support has been very unhelpful and they are wasting our time, money, and effort.

Feb. 14, 2026

DO NOT USE THIS APP. This app is incomplete and has major uncorrected defects. The support team google has put on this app doesn't support it and creates additional issues. Further, with its limited functions, it will lead you into a dead-end. Based on our experience using Google Merchant for a decade, do not use this app.

Feb. 10, 2026

WARNING: This app is a disaster for established business owners. After 13 years of building a global presence and selling to 48 countries, this app "force-created" a brand new account instead of connecting to my existing Merchant account. Years of history, reviews, and vital business data are just gone—"POFF." We have been trying to reach support for several days with zero response. If you value your legacy data and your global business operations, STAY AWAY until they fix this account migration bug. Extremely disappointed.

Feb. 9, 2026

Stay far away from this app. It has made my life a nightmare. Yes, I understand there are dishonest people out there, but there are plenty of honest people too. I have spent a month fixing and patching and reading and running in circles. Now my merchant center is messed up and google ads stopped because my account is suspended. I, like many are thoroughly frustrated with Google and it lack of user-friendly features. This app is the icing on a really bad cake. I am surprised at Google. I hope thus review is published and I hope it saves others from the unnecessary pain cause by Google and this app.

Feb. 4, 2026

Getting products setup for shopify is a nightmare. Doesnt work at all. Tried doing everything manually and was a waste of time as well.

Feb. 4, 2026

Feb. 2, 2026

My Google Merchant Center, like others, was suspended after I installed it for “misrepresentation.” Unfortunately, there’s no support available on how to fix the issue.