Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,544
chart
#233
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Jan. 20, 2026
koppeling is lastig al paar keer gedaan maar hij blijft zeggen dat ik moet koppelen, is frustrerend, verder moet ik de profijten ervan nog zien
Jan. 8, 2026
Other Merchants should know Google will suspend you for misrepresentation and don't have to give a full explanation of this blanket reason. I have bent over backwards to accommodate Google to no avail. They continue to suspend me for something that I don't even know what it's for because I haven't in any way shape or form done the things that are in the explanation of this charge. They are unfair and are crippling American entrepreneurship with something that is supposed to weed out scammers, fraud and terrorism. It has disappointed me severely because I used to believe in Google and their company.
Jan. 1, 2026
The Google & YouTube app for Shopify works well for basic setup, but there is a major limitation with enhanced conversions and Google Ads tracking. The conversion value sent to Google Ads includes only the product subtotal and does not include shipping and tax. Because of this, the actual order value is underreported, which results in a lower ROAS in Google Ads, especially for stores with higher shipping or tax amounts. There is currently no clear option in the app to switch conversion value from subtotal to total order value. This creates confusion for advertisers who rely on accurate revenue tracking and ROAS optimization. The app is good for beginners, but advanced advertisers will need GA4 or GTM workarounds to track the real total purchase value. It would be great if Google adds an option to include shipping + tax in conversion value or clearly documents this limitation inside the app.
Nov. 30, 2025
Great idea, but the local feed partnership files doesn't clear old products, and also if you clear it, never rebuilds with exisitng products. No way to trigger a full sync etc.
March 22, 2025
good
Hi - were there any issues you encountered that we can help with?
Jan. 29, 2025
App used to work well until Google changed all their reporting. Even had a call set up with Google (their support is from India) and everything went to shit. had hire a marketing agency to fix the shit from Google.
Dec. 12, 2024
Finora esperienza molto deludente con Google Merchant Center & Google Ads: dopo aver perso molto tempo a impostare i dati richiesti dal Merchant Center e da Google Ads (tramite un sistema poco intuitivo e tutt'altro che user friendly), Google mantiene bloccata la pubblicazione dei prodotti ogni volta rilevando nuovi errori o mancanze di dati che non venivano segnalate precedentemente. Spesso risulta difficile capire come intervenire per risolvere, in quanto l'errore non viene specificato ma viene descritto in maniera molto generica. Anche apportando le integrazioni richieste e dopo aver ricevuto le loro email di conferma della risoluzione del problema, continuano a bloccare l'account. Tra i diversi errori, ad esempio, segnalano la mancanza dei dati d'inventario quando invece in Shopify i dati risultano tutti in ordine (probabilmente dipende da malfunzionamenti dell'API). Per non parlare di alcune policy sui prodotti: ad esempio Google chiede di eliminare dal negozio di gioielli di Shopify dei semplici ciondoli a forma di croce perché potrebbero essere "offensivi". Insomma, l'integrazione finora lascia molto a desiderare.
Nov. 26, 2024
Hi, We are getting error while integrating Google anlytics GA4 property with Shopify. The admin access of the Google ads, Google Analytics is with same email id.
Oct. 3, 2024
App was easy enough to set up - but once completed the 'customer events' app pixel still says 'disconnected' when every part of the app set up has been complete and they all say 'connected' because of this we went 12 hours with no data running from our store to Google ads/analytics etc. No explanation or help on how to get the app pixel to 'connect'
Sept. 10, 2024
Yes, it's easy to install. BUT it doesnt report the transactions correctly, have noticed duplicate transactions on many occasions. I've disabled the app and using another app to better manage analytics..
Aug. 5, 2024
This would be better if it integrated the Google merchant reviews after purchase. You want people to have authentic reviews and have a system for it but you don't integrate it with the biggest platform.
Hi, this is a great callout. We will pass this request onto our product team and see how we can build that feature out! In the meantime, we hope the rest of the app is to your liking.
Aug. 5, 2024
I have added the Google and YouTube app to my sales channel, and It is connected to my Google Ads account. It is tracking conversions for page view, search and begin checkout. However, it is not tracking conversions for purchases and adding payment information. The status also shows 'disconnected' for the customer events app pixels.
Hi - the Customer Pixel being disconnected is expected. This is a new feature rolling out in the next few months, by which time this will switch to "Connected" automatically for you. In the meantime, we are still tracking conversion events via tagging. If you are having issues with seeing all events come through and you use the app to set tags for you, we know there's a current issue with the new Shopify Thank You Page catching all the events. If you revert back to the previous version for now, this should fix your issue.
March 2, 2024
You can't submit to more than 1 country which makes this app ineligible for a Canadian Store selling into the U.S market in addition to Canada. Kind of disappointing. Will have to use an alternative until this feature comes out.
Hi there and thanks for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant Center ID by adding Target Countries in your Merchant Center Product feed. Additionally, we are making improvements to do this automatically in the near future, so stay tuned! If you have further questions on how to do this, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app