Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,325
chart
#292
All reviews
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April 10, 2024
April 10, 2024
April 8, 2024
Worst.. when just connected with the Shopify account the products were getting approved. and after 2-3 days it was showing as Misrepresentation policy violated. No proper clarification is provided. just the robotic email received that to visit the policy page and read all over again ang again. it would have been better if there are specific issues have been mentioned. so that as an individual handling all the things can manage and correct the things which is causing issue. instead of just copy pasting the same email. i know nothing right is going to happen. just in words a message full of formality include an apology and our our team will look into this. or is looking into the concern or some same repetitive bot messages.
Hello and thank you for leaving the review and feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127 For further questions or help with this, feel free to reach out to our support team at this link: https://support.google.com/merchants/contact/shopify_3p_support_app We will be sure to share this feedback with the relevant teams. Thank you again.
April 8, 2024
April 7, 2024
April 7, 2024
April 7, 2024
Trop de bugs. Automatisation defectueuse à revoir. Un jour votre domaine est parqué, puis accepté apres de nombreuses demandes puis retirer à nouveau le lendemain...
Thank you for the feedback. We have a variety of resources available in our Help Center that should be able to assist you: https://support.google.com/merchants/topic/13402337 Of course, you're also welcome to reach out to our support team at anytime via this link: https://support.google.com/merchants/contact/shopify_3p_support_app
April 5, 2024
Suddenly my products disappeared and I cannot reach anyone from support. Very frustrating to say the least.
Hello and thank you for the feedback. We are sorry you've been having a frustrating support experience. The most direct way to reach out specialized support team is through this link: https://support.google.com/merchants/contact/shopify_3p_support_app If you can please reach out to them again via that form, they will be able to assist you in getting any account or product issues resolved.
April 5, 2024
April 4, 2024
Thanks, Team very helpful. There is very systematic steps required to be followed for initial setup. If you miss the step you could have to wait. Luckily Google team was quite supportive and promptly provide issues with details of how to fix it.
April 4, 2024