Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,326
chart
#271
All reviews
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Jan. 10, 2024
Complicated but very rewarding when you learn how to utilize all of Google's tools
Jan. 10, 2024
Reply to Google feedback: Thank you for your reply Our issue is your tag team installed the Google tags on our website before the Google YouTube channel This makes our tags all mixed up The migration from ya to ga4 also made tracking confusing We asked for your support to help clear thing up via a short video call but got absolutely nowhere -------- We have been asking for Google ads support to help set up Google conversion tracking for Google ads for months... Despite multiple emails all we get is the same answer from India Google ads go to help centre to set it up yourself Even though they set up Google tag on our website before Now everything is all mixed up we cannot run any ads Google ads sales also rude on the phone
Hi there and thank you for leaving this review and feedback. We are sorry to hear that this has been a source of frustration for you. Conversion tracking should be automatically setup for you within your Google & YouTube Shopify Integration. That process is described here: https://support.google.com/merchants/answer/13494537?hl=en&ref_topic=14190979&sjid=15225058684796910413-NC We will be sure to share your feedback with the relevant teams. Thank you
Jan. 11, 2024
Absolutely awful. The instructions are unreliable and WRONG. Does NOT automatically pick up the variant SKU, even though this content is correctly added in the native MPN field of Shopify *and* in the additional custom field that Google Merchant Center added for MPN. No customization rules beyond overly simple options for title and description. Totally useless if you actually want to sell products on Merchant Center. This is yet another garbage piece of software made by Google. Literally a waste of time.
Hello and thank you for taking the time to leave this feedback. You will want to add either the GTIN to the "barcode" field or utilize the "MPN" field if there is no GTIN. That should solve your problem. If you continue to have questions, please feel free to contact our support team at https://support.google.com/merchants/contact/shopify_3p_support_app
Jan. 5, 2024
Jan. 4, 2024