Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,326
chart
#271
All reviews
Review RSS Feed
Feb. 14, 2022
Edit after Shopify Support contacted me: I changed to 5 stars because the Shopify Support really helped me to fix it. I'm pending in my opinion, if I should give 4 or 5 stars, because such things "happened" while using the app, but I can't say if it's a fault of Google Merchant Center/Search Console or Shopify could give more hints in the App backend, how such things could be solved or a picture by picture story which settings you should enable or disable to prevent issues. But for now it's working good again and 5 stars are good for an app that manages the connection for free and for a support that really helps. Edit: Without a reason the Google Site Crawler starting from February 6th suddenly reads the product price without the added tax value (while the Shopify Google Channel App Feed submits the final product price) of course both values are different which now leads to the "not approved" products in the merchant center...something has to be done from Shopify so that the site crawler catches the customers end price. - Somehow since 2-3 days several products that were listed correct are now not accepted because of "price differences" between feed and site crawling, but the prices mentioned do not exist in our shop. We don't know what's going on and why this price gap happens.
Hi there, My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is incredibly valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help and resolve your concerns. Jacqui | Shopify Support Specialist
Jan. 13, 2022
Useful. But limited options. Only promotes my largest most expensive variation with no option to not advertise certain variations. UPDATE: Robyn from shopify support contacted me and was beyond helpful. Gave me detailed instructions on how to exclude variations from the google merchant centre. Thanks so much :)
Hi there, Robyn here from Shopify! We really appreciate your feedback so thank you for taking the time to share your review of the Google Channel with us. When it comes to including products in your marketing campaign, this is done on the product level, rather than the variant level. That being said, I'm going to take a closer look over your account and follow up with you in an email so we can work on a suitable workaround for you. Robyn | Shopify
Nov. 5, 2021
I like this app. However, I didn't find an answer on how to add different values in "Google Shopping App Purchase" conversion action in Google Ads. Will I need to edit the code on Shopify or can I just add new value in "Enter a default value"? What if it's two different values? Thanks!
Oct. 28, 2021
Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Thanks
Hey there, Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the syncing issue you are facing with the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there. Adil | Shopify
Sept. 1, 2021
Yes the support provided is just great. The software itself is a very friendly one. In addition to the extraordinary quality support provided by Shopify Support Team!!!
May 12, 2021
I used this app to help me set up my Shopify store with ease. I love using Google tools as they are so user friendly and helpful!
May 19, 2021
Previous: Can't update on time, it is very hard to use, information can't edit by ourself, will not sync to google while we change the product. Update: It seems that the App updated now, it does work.
Hi there! Thanks for taking the time to provide feedback on your experience. We definitely want to make sure your products are being synced to Google in a timely manner so I'd love to discuss this further with you. I've sent out an email to you and I look forward to your reply. - Jamilah, Shopify Support
May 10, 2021
I love this app, this helps me to expedite work! I also use this app to sync with my Shopify account
May 10, 2021
Very clear explanation of actions to do, also for an older person which tries to install this feature into shopify
May 8, 2021
i use this apps for furniture business in hong kong. Our company mission is give a better life to customers, enjoy our products , improve human lifestyle such as healthy and brightly future.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
May 7, 2021
Easy to use! happy with first set up and excited to find out more from them. Grow that brand with google
May 7, 2021
I found this app very convenient, because is very easy to set-up and it will be very helpful helping me to reach out new customer to my web site.
May 7, 2021
Seamless! Brilliant! Simple! Must Have! What more to say? I am trying to add random words to make it 100!
May 6, 2021
お世話になります。 貴社のアプルを通じて、より世界中の多くのお客に弊社の商品を提供できばと思います。設定も使用方法もわかりやすく、大変ありがとうございます。 今後とも引き続き宜しくお願い致します。 Civil Life
May 6, 2021
Couldn't be easier to set up if you already have a Google AdWords account. Will provide more updates as we use it.
May 5, 2021
The app was easy to install and didn't take long to get up and running. I wouldn't hesitate recommending it if you're planning to advertise via Google's services.
May 3, 2021
This was straightforward to get configured and easy to navigate. There's a considerable amount of work to do getting all the Google tools set up for our store but this app makes the final steps a breeze.
April 30, 2021
So confident to set up than setting up a directory on Google Merchant Center. I will recommend you if you promote your website.
April 29, 2021
Easy setup - Access to All things Google right through Shopify. From Google Ads - to Google Merchant Center - to Google My Business - all connected. Exciting stuff!
April 28, 2021
Easier to set up than Google's own merchant centre, excellent to use with simple UI and even simpler instructions.