Google & YouTube

Hi, thanks for your review. If you have any additional information, we might be able to help you. Get in touch through the Get Support link. Everything actually looks great on your account right now and the app is doing a great job syncing your products to Merchant Center, so I'm curious how we can assist.

Hello! Thanks for your feedback. The pixel feature is not yet live, though we expect to start rolling it out soon. Unfortunately this may be confusing since the setting does display as disconnected right now, but it should not be affecting the functionality in any way -- simply by using this app, you should see your data flow through as expected, even through the new checkout experience. Once the feature goes live, you'll see this option become connected! If you're having any issues, please add to your existing support case with the discrepancies you are seeing, but rest assured this pixel setting is coming soon!

Hi! Give us a message through the Get Support link - we have agents standing by to help you connect!

Hi, this is a great callout. We will pass this request onto our product team and see how we can build that feature out! In the meantime, we hope the rest of the app is to your liking.

Hi - the Customer Pixel being disconnected is expected. This is a new feature rolling out in the next few months, by which time this will switch to "Connected" automatically for you. In the meantime, we are still tracking conversion events via tagging. If you are having issues with seeing all events come through and you use the app to set tags for you, we know there's a current issue with the new Shopify Thank You Page catching all the events. If you revert back to the previous version for now, this should fix your issue.