Google & YouTube

Dec. 20, 2022

DO NOT DOWNLOAD Gave me a bunch of bots on my customers page It flooded my customers page I hate it.

Dec. 20, 2022

I have been trying to connect to Google Merchent Centre, but it cant connect with this app. Shopify say call Google support and Google Support Says its 3rd party app, should contact shopify. And here i am stucked wtih both of them, and till the solution need to sort, can someone help me ........

Dec. 15, 2022

Worst App and No one provide support, I started a campaign for USA as well along side of UK , After some time this app removed the products and started displaying error like currency is not supported. I mean we are in UK and Trying to sell in US

Dec. 7, 2022

This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.

Dec. 7, 2022

Does not sync barcodes to the merchant center. This alone renders this app almost pointless, a shopping feed without barcodes...ALL of my barcodes are filled in on Shopify, it does not sync the field. I have tried multiple hacks and fixes to work around this, but nothing works. Thousands of people seem to have the same problem, amazed it's Shopify own developed app. For extra credit, When you manually add them in the google merchant center, Shopify then wipes them.

Dec. 6, 2022

I installed this app and i keep getting missing value Gender, Size, Color, and age group i've filled out the all the sections more then five times. what to do? I see a lot of people are having problems. should i just delete and for get this app? need help and advice.

Dec. 5, 2022

i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.

Dec. 20, 2022

Looking for a better app. This one does not pass free shipping form app shipping profiles, very unfortunate. UPDATE: I received VERY elaborated answer from the customer service of Shopify, which is very impressive. And it DID help me to solve MY problem. Unfortunately it still confirms the inability of this application to deal with shipment profiles from other applications. BRAVO to the Shopify support!

Nov. 28, 2022

A API do aplicativo não é reconhecida pelo Google. O aplicativo está com erro e precisa ser melhorado. Vocês sabem trabalhar? qual a dificuldade de criar um aplicativo que o Google consiga reconhecer a API dos produtos enviados?

Nov. 27, 2022

Disappointed. Unable to get this to work. Have literally tried everything. Than saw reviews that majority of us are having the same problems. Google needs to fix the errors and help so that our products can be listed properly or just remove this app entirely

Nov. 27, 2022

it's so long since we told them our problem but never received any solution from Google. when we call them they always connect us with the wrong team then they waste time we also requested a call but I never received a call from the right team. in the call they said we are not the right team to solve your problem. it's 4 months we all accounts are suspended without any reason. it's business you run ads you get traffic and sale. and we run daily 1000s of USD ads up to 17k clicks, up to 10k active users in the last 30 days on Google ads and still are not able to run Remarketing ads because we receiving in GA4 audiences and Google ads Audience and they tried to solve our problem because it's up 4month's since we asked to google to solve our problem. now we deleted the app. The most Importing thing You all need to know in one email google team said to me you agree when you open a merchant account and so we suspend your account without telling you the reason. this all sale channel collects your all sale data for free and we pay for ads. ex. if you run ads on google, FB, Twitter, and other platforms they collect all data if you received 1000 users from Google and 1000 users from FB then they both collect 2000 User data from your store You all doing business so you all understand. I don't like this so I am deleting all the sale channels from my store.

Nov. 26, 2022

Horrible, I verified my phone number and my website, but Google suspended my account because they said I did not do it. I talk to customer support and they said that I did it, then, they do not know about the problem ,and they will investigate more and give me an update 4 days ago. I keep waiting. This is my second store with problems with Google.

Nov. 25, 2022

I wish i could give google 0 reviews, custom support is ridiculous they don't help you with anything. I have been trying to connect my store for a long time, it would let me connect and Shopify wouldn't help, Shopify asks me to contact google and google has no idea. i have been waiting for a reply from google for a long time and when they do reply it's not a helpful reply. i have wasted so much time with google.

April 4, 2023

Shopify feed is not pushing product information to google merchant regularly. This is a consistent issue and when I contact Shopify costumer care these people send one line messages and respond slow most of the times 24 hours later, at this rate I’ll be an old man before these people fix the issues. Google is no help complete BS service.

Dec. 2, 2022

My product is review for past3 days. Kindly help. I am facing issues with catalogue. My new products are not showing up

Nov. 23, 2022

The issue with the gtin has to be fixed/changed. So many businesses are losing out on product sales on google due to this.

Nov. 23, 2022

Almost 70% my listings have not been approved. Error message says I need to add gtin, which I already had done. I have talked to google and they say the part with gtin cannot be read.

Nov. 23, 2022

Our products are approved and synced in merchant center through content API, but not showing up in Google Shopping. Google allows free listing, and this app promise us the same, so I do not understand how can we show our products in Google shopping from our Shopify store... We also get warnings of color, size, gender (etc...), whereas we have lots of variants. I read on the Shopify website that it is not necessary to add these in case of having variants, but still we get the error in the google channel and in merchant center... I'm looking forward to hear from the support team, to help me resolve this issue.

Nov. 23, 2022

All of our listings have been rejected due to an error message saying I need to add gtin, which we already done.

Nov. 22, 2022

We migrated from woocommerce to shopify, where even though woocommerce had its issues, google was working fine. Now 50% of our products are rejected. Everything is correct, but this app is somehow rejecting a ton...