Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,280
chart
#106
All reviews
Review RSS Feed
June 16, 2023
My first experience was not good. But later paid off. It was very easy for me at last I was easy to setup and start with the ads setup and proper usage.
June 14, 2023
Easy integration even though limited conversion action import the documentation is also quite patchy
June 12, 2023
Google service is good, but the only thing was we were having hard time while syncing the products to google shopping, where it kept on throwing errors requesting GTIN, MPN, BRAND etc, which has lead to slowing down with limited performance of our ads & we don't have those values to provide it to google as all our products are custom made or handcrafted. So, it took some time for us on how to fix it, but we've finally figured it out, now it's up & running and providing us with some great results.
June 12, 2023
A mite slow/glitchy here and there but overall a user friendly experience, even for those who may not be uber comfortable with computers.
June 11, 2023
Really good to have app. i would recommend it to friends and families that have their own online store.
June 2, 2023
Duo to the problem has been solved, I give another 4 stars review. I hope the best way to fix a problem is not to give a bad review.
April 11, 2023
Like others, over the span of a week, all of our products expired and we ended up with no active items on our Google Merchant account. We tried to solve the issue on our own, not really expecting to succeed, especially after seeing so many similar situations reported in these reviews. We are not sure if it will help anyone else, but we did discover that our primary feed had been deleted. We reconnected that and after 36 hours were very pleasantly surprised to see all of the item were active again.
March 19, 2023
App works as intended. Great help from Mario and Rolly @ Shopify team. It's only a connector and nothing wrong with the app to connect to google merchant/ads. Google team is very strict on your policies listed on your website.
Hi there, Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app. Mario | Shopify
March 3, 2023
Tis ok. It takes a lot to get on. Instructions not clear. Wish you could talk to humans. Finally got it to work.
Hi there, Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Charlotte | Shopify
Sept. 12, 2022
does your app automatically set up google ads tracking for our site? anyone can explain more? WE are suffering from this problem. hope your reply.
Aug. 25, 2022
I struggled with setting up this app at first I fixed some of the issues I was having thus far. I do have a question though, is there a way I can get my products to show without the GTIN or MPN number?
Aug. 2, 2022
La app de google channel si funciona bien, pero por alguna razon tengo un problema al momento de quitar o borrar los anuncios no se borran por completo ya van como dos anuncios que e borrado pero aun me muestra que los anuncios aun siguen activos.
Jan. 4, 2022
App is great and easy, but we are having problems to synchronize BARCODE information with Google GTIN. We've created all the products with the barcode but in merchant center this information is missing... I've sent you a message but nobody answer me. Could you help us? Regards.
Hey there, Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. I'm sorry to here you were having trouble with your barcodes not syncing to Google - I'm going to look into this and follow up with you shortly by email.
May 10, 2021
Just set this up and so all we can speak to is the ease of setup. We will see how this helps with our sales.
May 3, 2021
Was pretty straight forward to setup. Ran into a couple issues connecting it to my Google Ads account, but was able to figure it out. Waiting for my products to connect to the Merchant Centre.
April 28, 2021
Good I suppose but why does it keep saying 'Google has noticed that you haven’t completed the Google Ads checklist.' in my Shopify home? All the items on the checklist are green ticked and my account is working fine but this annoying message won't disappear.
April 26, 2021
Could be better but gets the job done. Seems it does not update frequently with the status of the google merchant account.
Using app
About 2 months
Total reviews
2
Average rating
4.5
April 25, 2021
All of the steps are defined. I am still waiting for product approval. I had to make changes several times, after receiving errors on my products. It would be helpful if the Google form would make the required form fields red. Also, I had products with multiple colors. The form required me to enter the color of my product. There is no guidance on this.
April 24, 2021
very helpful to operate my store an it reminds me if i forgot any field in hurry. try this out for amazing features.
April 22, 2021
This is a good app. Very simple and easy to use and navigate. Overall user experience is also satisfactory.